Casseline Joy Corpuz
Professional Student
Mililani Town,HI
Summary
Adept at analyzing data to identify trends and developing strategies to improve efficiency. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft Office/Excel and Apple Merlin Software.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Healthcare Volunteer
Pali Momi Medical Center
Aiea , HI
06.2023 - Current
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Cleaned and set up rooms in preparation for patient appointments.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
Business Management Intern
Cebu Pacific Airlines Operation Center
Manila
05.2018 - 10.2018
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams as a intern.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting for board of directors.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Hospitality Management Intern
SOLAIRE Resorts And Casino
Manila
10.2016 - 01.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Developed and maintained relationships with key internal stakeholders.
- Supported with creating project marketing materials to promote services.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
Master of Science - Health Administration
Grand Canyon University
Phoenix, AZ 04.2022 - Current
Bachelor of Science - Tourism Management
International School For Hotel Management
Philippines 06.2015 - 04.2019
Skills
Operational leadership
Additional Information
References
Jannah L. Crisostomo, RN
808-492-4102
lopezmj@yahoo.com
Ervin D. Dolor, MBA
046-476- 2878
Vin.diestro.dolor@gmail.com
Faculty | College of Hospitality and Tourism
Timeline
Healthcare Volunteer
Pali Momi Medical Center
06.2023 - Current
Master of Science - Health Administration
Grand Canyon University
04.2022 - Current
Business Management Intern
Cebu Pacific Airlines Operation Center
05.2018 - 10.2018
Hospitality Management Intern
SOLAIRE Resorts And Casino
10.2016 - 01.2017
Bachelor of Science - Tourism Management
International School For Hotel Management
06.2015 - 04.2019
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