Cassey Carrera
Plainfield
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Cashier/Behind Counter
Cafe Nune
Dunellen
04.2024 - Current
- Processed customer transactions efficiently and accurately at busy cafe.
- Managed cash register operations, ensuring proper cash handling procedures.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with menu selections and answered inquiries promptly.
- Handled customer complaints with professionalism, providing effective resolutions.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Trained new staff on cashier procedures and customer service standards.
- Restocked inventory items to ensure availability of cafe products for customers.
- Stocked shelves with cafe products to ensure availability.
Receptionist
Tax Services
Dunellen
02.2024 - 03.2024
- Greeted clients and visitors with professionalism and warmth at tax service office.
- Managed incoming calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments for tax consultations, maintaining organized calendar for team.
- Maintained office supplies inventory, ordering materials as needed to support operations.
- Provided basic information on tax services to clients, enhancing their understanding of offerings.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
Education
Bound Brook High School
Bound Brook, NJSkills
- Customer service
- Time management
- Team collaboration
- Effective communication
- Inventory management
- Order taking
- Work ethic and integrity
- Cash register operation
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Certified in Phlebotomy and EKG
Timeline
Cashier/Behind Counter
Cafe Nune
04.2024 - Current
Receptionist
Tax Services
02.2024 - 03.2024
Bound Brook High School