Cassianna Lewis
Chesapeake,VA
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in any environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in any position/role.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
Chesapeake, VA
07.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Implemented effective merchandising strategies to optimize product visibility and sales.
- Maintained accurate inventory levels through regular stock assessments and timely replenishment.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new associates on customer service standards and operational procedures.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Associate of Science - Psychology
St.Vincent Community College
Arnos Vale, St.Vincent06.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Retail store operations
- Store opening and closing
- Verbal/written communication
Timeline
Sales Associate
Walmart
07.2024 - Current
Associate of Science - Psychology
St.Vincent Community College