Cassidie Wilkinson
Bakersfield,CA
Summary
Detail-oriented professional with experience in process improvement and inventory management. Skilled in training team members and optimizing workflows to drive customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Process Assistant
Amazon Fulfillment Center
09.2021 - 03.2026
- Streamlined packing processes to enhance efficiency and reduce package handling time.
- Trained new team members on safety protocols and operational procedures.
- Implemented inventory management systems to improve stock tracking accuracy.
- Monitored quality control standards to ensure compliance with company guidelines.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Identified and resolved process issues to drive optimal workflow and business growth.
Cashier
Chevron
02.2021 - 08.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on procedures and customer service best practices.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction and loyalty.
Assistant Manager
Dollar General Store
02.2019 - 09.2020
- Led daily store operations, ensuring adherence to company policies and procedures.
- Conducted regular audits of financial transactions, maintaining accuracy in cash handling processes.
- Facilitated customer service initiatives, resolving issues promptly to improve shopper satisfaction ratings.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Department Manager
Walmart
03.2013 - 03.2017
- Oversaw daily operations to ensure optimal workflow and customer satisfaction.
- Developed and implemented training programs to enhance team performance and productivity.
- Analyzed sales data to identify trends and inform inventory management decisions.
- Collaborated with cross-functional teams to streamline processes and improve efficiency.
Education
High School Diploma -
Ridge View High School
Bakersfield, CASkills
- Safety management
- Workflow management
- Assignment delegation
- Management support
- Data entry
- Multitasking and time management
- Fast learner
- Process improvement
- Scheduling
- Critical thinking
- Employee communications
- Customer service
- Research and analytical skills
Timeline
Process Assistant
Amazon Fulfillment Center
09.2021 - 03.2026
Cashier
Chevron
02.2021 - 08.2021
Assistant Manager
Dollar General Store
02.2019 - 09.2020
Department Manager
Walmart
03.2013 - 03.2017
High School Diploma -
Ridge View High School