Cassidy Anderson
Kaukauna
Summary
Compassionate Psychiatric Care Technician known for high productivity and efficient task completion. Specialized skills include patient observation, crisis intervention techniques, and therapeutic communication. Excel in empathy, active listening, and stress management, ensuring optimal support and care in mental health settings.
I am a highly motivated employee, looking for a part-time job in the service industry, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively, unsupervised, and quickly mastering new skills.skills. Also hardworking, with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Psychiatric Care Technician
Wisconsin Resource Center
Oshkosh
01.2018 - Current
- Monitored residents' behavior and reported changes to the clinical team.
- Maintained accurate resident records and documentation per facility guidelines.
- Assisted in daily living activities and supported residents' personal hygiene needs.
- Trained new staff on patient care protocols and emergency procedures.
- Conducted safety checks to ensure a secure environment for all residents.
- Implemented therapeutic activities to promote social interaction among residents.
Server
Chester V's
Oshkosh
10.2017 - 03.2021
- Greeted guests and guided seating arrangements
- Provided menu details and recommendations
- Coordinated with kitchen staff for order accuracy
- Delivered food and beverages promptly to tables
- Processed payments using point-of-sale systems
- Addressed customer inquiries and concerns effectively
- Maintained cleanliness of service areas
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Stylist
Smart Style Salon
Oshkosh
05.2017 - 01.2018
- Provided personalized consultations to clients for hair styling choices.
- Utilized professional tools for cutting, coloring, and styling hair effectively.
- Maintained a clean and organized workstation in compliance with salon standards.
- Collaborated with team members to ensure seamless customer service experiences.
- Educated clients on hair care products and maintenance techniques.
- Managed appointment scheduling and client flow for optimal service delivery.
- Kept work area clean and neat to stay productive.
Education
Cosmetology License - Cosmetology
Bella Academy School of Cosmetology
Oshkosh, WI05-2017
High School Diploma -
Oshkosh West High School
Oshkosh, WI05-2015
Skills
- Behavior monitoring
- Patient care
- Record keeping
- Crisis intervention
- Therapeutic activities
- Time management
- Customer service
- Communication skills
- Conflict resolution
Timeline
Psychiatric Care Technician
Wisconsin Resource Center
01.2018 - Current
Server
Chester V's
10.2017 - 03.2021
Stylist
Smart Style Salon
05.2017 - 01.2018
Cosmetology License - Cosmetology
Bella Academy School of Cosmetology
High School Diploma -
Oshkosh West High School
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