Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Arena

Jacksonville

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

7
7
years of professional experience

Work History

Event Coordinator/Administrative Assistant

O-Ku Jacksonville Beach
01.2022 - Current
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties up to 250 guests.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures on over 10 events yearly.

Stock Plan Administrator

Fidelity Investments
05.2021 - 10.2021
  • Provided information on employer-based stock plans to employees for 150+ companies.
  • Aided employee participants with selling their stocks and enrolling in company stock purchase plans.
  • Complied with established internal controls and policies

Customer Relationship Advocate

Fidelity Investments
05.2020 - 05.2021
  • Reviewed customer account information to determine current issues and potential solutions.
  • Answered 60+ inbound calls per day and directed to individuals or departments.
  • Managed order process for new and existing customers.

Chophouse Thirteen
12.2019 - 02.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Legal Assistant

Shuster & Saben
01.2020 - 03.2020
  • Organized documents to manage paper and electronic filing systems of clients.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Created spreadsheets to track client progress and document billable hours.

Ruth’s Chris Steakhouse / Server
04.2017 - 12.2019
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

Bachelor of Arts - Political Science & Psychology

University of North Florida
Jacksonville. FL
08.2024

Associate of Arts - Political Science & Psychology

University of North Florida
Jacksonville, FL
07.2020

Financial Certification

Financial Industries Regulatory Authority
2021

Skills

  • Outgoing personality
  • Organizational skills
  • Customer- and service-oriented
  • Reliable and punctual
  • Attention to Detail
  • Excellent communication
  • Securities

Timeline

Event Coordinator/Administrative Assistant

O-Ku Jacksonville Beach
01.2022 - Current

Stock Plan Administrator

Fidelity Investments
05.2021 - 10.2021

Customer Relationship Advocate

Fidelity Investments
05.2020 - 05.2021

Legal Assistant

Shuster & Saben
01.2020 - 03.2020

Chophouse Thirteen
12.2019 - 02.2021

Ruth’s Chris Steakhouse / Server
04.2017 - 12.2019

Bachelor of Arts - Political Science & Psychology

University of North Florida

Associate of Arts - Political Science & Psychology

University of North Florida

Financial Certification

Financial Industries Regulatory Authority

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Cassidy Arena