Highly motivated, self-starter seeking a position that allows an opportunity to utilize skills and expertise as well as providing growth and training for new development. Able to establish and maintain valuable working relationships, ensure customer satisfaction, and manage multiple priorities at once.
Overview
11
11
years of professional experience
Work History
Bartender / Event Coordinator
Space Cowboy - Heights House Hotel
06.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Upheld strict regulations for safe alcohol service and food safety.
Maintained impeccably clean, attractive and well-stocked bar area.
Coordinated schedules and timelines for events.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Developed creative themes for events and created related activities to engage attendees.
Developed creative marketing materials that generated interest and boosted event attendance.
Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
General Manager
Tokyo Joe’s Shot Bar
03.2022 - 10.2024
Responsible for recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance.
Scheduled all employees and support staff weekly, taking onto consideration expected customer traffic.
Took over all company social media accounts.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Developed and implemented strategies to increase sales and profitability.
Maintained weekly alcohol and supply orders for the entire establishment, staying within budget.
Created strong lasting relationships with product reps, and vendors to ensure long-term success and loyalty.
Spearheaded all parties, events, and rentals. Responsibilities to include contract negotiation, event fundraising, brand support and sponsorship, Creating themes, scheduling and hiring support staff, decor, and regular communication with clients to ensure all expectations are clear and met.
Bartender
Handlebar Houston
10.2020 - 03.2022
Served high customer volumes during special events, nights, and weekends.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Worked closely with management and ownership on bar events including; themes, decor, food, drink speacials, and invitations/social media flyers.
Bartender /Bar Lead
Amped Austin / San Jac Saloon
09.2013 - 04.2019
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
Montgomery High School
Montgomery, TX
01-2011
Skills
Leadership and team building
Problem and conflict resolution
Promotions and events
Outgoing personality
Customer service expertise
Efficient multi-tasker
Staff management
Relationship building
Timeline
Bartender / Event Coordinator
Space Cowboy - Heights House Hotel
06.2024 - Current
General Manager
Tokyo Joe’s Shot Bar
03.2022 - 10.2024
Bartender
Handlebar Houston
10.2020 - 03.2022
Bartender /Bar Lead
Amped Austin / San Jac Saloon
09.2013 - 04.2019
High School Diploma -
Montgomery High School
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