Cassidy Ashbaugh
Newnan,GA
Summary
Experienced with writing detailed and accurate service reports, ensuring customer transparency and trust. Utilizes strong communication skills to effectively communicate between customers and technicians, enhancing service outcomes. Track record of managing service schedules efficiently, ensuring timely maintenance and repair operations.
Overview
4
4
years of professional experience
Work History
Service Writer
Midas Muffler
04.2024 - Current
- Assisted customers in identifying service needs and provided accurate estimates for repairs.
- Coordinated service schedules with technicians to ensure timely completion of automotive repairs.
- Maintained detailed records of customer interactions and service history for future reference.
- Utilized computer systems to input data and track inventory of parts and supplies.
DocuCare Associate
Xerox
03.2022 - 04.2024
- Assisted in project coordination to ensure timely deliverables and effective communication among team members.
- Conducted research and analysis to support strategic decision-making processes within the department.
- Developed presentations and reports to communicate findings and recommendations to stakeholders.
- Managed scheduling and logistics for meetings, enhancing collaboration across various teams.
Warehouse Worker
Webster Fulfillment
06.2021 - 03.2022
- Coordinated shipping and receiving processes to guarantee timely delivery of products.
- Maintained accurate inventory records using warehouse management systems.
- Trained new employees on safety protocols and operational procedures.
- Collaborated with team members to streamline workflows and enhance productivity.
Education
High School Diploma -
Montour High School
McKees Rocks, PASkills
- Customer service
- Sales transactions
- Schedule coordination
- Communicating with clients
Timeline
Service Writer
Midas Muffler
04.2024 - Current
DocuCare Associate
Xerox
03.2022 - 04.2024
Warehouse Worker
Webster Fulfillment
06.2021 - 03.2022
High School Diploma -
Montour High School