Cassidy Baker
Milton,FL
Summary
It's proven I excel in fast-paced environments, showing exceptional customer satisfaction at Pensacola Insurance Inspections. I also mastered data entry and demonstrated patience and empathy. My strong work ethic and great organization skills have consistently improved team efficiency and guest engagement across various roles. I am a detail-oriented team player. I have the ability to handle multiple projects with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Receptionist
Pensacola Insurance Inspections
02.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Server
Mobradys Steakhouse
08.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and drinks promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Communicated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Counter Crew Member
Chic-Fil-A
04.2022 - 07.2022
- Managed time during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Demonstrated adaptability by rotating between stations as needed, optimizing team performance.
Server/Hostess/Caterer
The Cutting Board
11.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and drinks promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Communicated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Pace High School
05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer Satisfaction
- Order Taking
- Guest service
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Complaint Handling
- Patience and Empathy
Timeline
Receptionist
Pensacola Insurance Inspections
02.2023 - Current
Server
Mobradys Steakhouse
08.2022 - 12.2022
Front Counter Crew Member
Chic-Fil-A
04.2022 - 07.2022
Server/Hostess/Caterer
The Cutting Board
11.2020 - 04.2022
High School Diploma -
Pace High School
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