Summary
Overview
Work History
Education
Skills
Volunteer Work
Additional information
References
Timeline
Generic

Cassidy Bersoza

Mansfield,TX

Summary

Ensured expertise in the Food Industry, Human Resources / Customer Service for 3+ years. Skilled in chain operations management - Employee Level for 2+ years. Warehouse and Clerk experience.

Overview

3
3
years of professional experience

Work History

Shift Manager / Assistant General Manager

Lacado LLC. Dba Taco Casa #53
06.2020 - 10.2023
  • Improved overall team performance by effectively delegating tasks to employees
  • Trained new employees on company policies, procedures, and job responsibilities
  • Administrative duties such as analyzing sales and hourly labor, creating weekly work schedules, entering and examining invoices, hiring and training employees, entering important paperwork, such as federal I-9 and W-4 documents, placing bi-weekly truck orders and taking a monthly inventory count with online tools
  • Ensuring employees with work and food safety and preparation
  • Money handling
  • Providing outstanding customer service
  • During my time here, I moved my way up as a team member to a shift manager to an assistant general manager in a span of 3+ years. As an AGM, I aided and supported my general manager in directing business operations and other managerial duties.

Seasonal Postal Service Clerk

United States Postal Service, USPS
10.2021 - 01.2022
  • Enhanced customer satisfaction by efficiently answering customer questions about product availability, shipment times, individual needs while resolving any problems
  • Demonstrated adaptability by effectively managing multiple responsibilities in a fast-paced environment
  • Experience in clercial position to help customers find missing packages
  • Handled day-to-day shipping and receiving overseeing more than 500+ packages per day.
  • Wrapped pallets prior to loading.
  • Used hand-held devices and computers to scan and monitor time sensitive packages in preparation for delivery
  • Operated pallet jack to pull and push pallets

Education

Diploma -

Mansfield Legacy High School
Mansfield, TX
05.2021

Skills

Fluent in English

Knowledgeable in resources such as:

Microsoft Word / Excel

Experience in using R365

Google Docs / Drive

Sorting, Stocking, and Labeling

Food Preparation and Safety

Guest Services

Basic Math

Multitasking

Adaptability

Experience with Children

Volunteer Work

Children’s Youth Ministry Teacher’s Assistant

New Beginnings Church - Bedford, Tx


• Served as great role model for children by teaching how to learn, grow and serve as part of church.

• Organized and led activities designed to promote physical, mental and social development in children such as games, arts and crafts and storytelling.

• Reinforced policies for use of check-in and check-out technology.

• Participated in ongoing training and study to expand personal knowledge of ministry

• Supported a fun, interactive environment

• Assisted the teacher with any help needed

Additional information

During the minor gap on my resume, I dedicated time to self-improvement, pursuing additional education and relevant projects to ensure my career and future, which also reaffirmed any skill gaps & my commitment to continuous learning and professional development.

References

Amanda Guerra - General Manager

469-360-0457


Ginger Rodriguez - Operations Manager

817-575-9699


Alejandro G. Bonet - Co-Manager

214-400-9475

Timeline

Seasonal Postal Service Clerk

United States Postal Service, USPS
10.2021 - 01.2022

Shift Manager / Assistant General Manager

Lacado LLC. Dba Taco Casa #53
06.2020 - 10.2023

Diploma -

Mansfield Legacy High School

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Cassidy Bersoza