Cassidy Brening
San Diego,CA
Summary
Detail-oriented professional with expertise in appointment scheduling and patient communication. Proven ability to manage high call volumes and ensure timely appointments across multiple modalities.
Overview
7
7
years of professional experience
Work History
Special Accounts Scheduler
Valley Radiology Consultants
Poway, California
03.2025 - Current
- Coordinated appointments for multiple modalities (MRI, US, CT, PET, Mammograms) across various locations.
- Managed scheduling for special accounts (Graybill, West Pace, Kaiser), ensuring timely and efficient appointments.
- Provided patients with appointment prep instructions and necessary information.
- Handled high volumes of calls, appointments, and patient inquiries across multiple modalities and locations.
Volunteer Coordinator/Kennel Tech Supervisor
The Cat Lounge Rescue and Adoption Center
11.2022 - 03.2025
- Led and trained a team of volunteers, comprising 954 volunteers in total.
- Developed and coordinated volunteer schedules, ensuring consistent coverage, especially for the volunteer kennel tech role.
- Managed and authored a monthly newsletter, highlighting adoption updates, volunteer achievements, and organizational news.
Bakery Manager
Crumbs Bakery
05.2018 - 09.2024
- As a manager at a small bakery, I was responsible for keeping product supplies stocked, packaging, and delivering orders to two wholesalers.
- I made sure the bakery stayed clean and organized while coordinating schedules to keep the team running smoothly and efficiently.
Medical Assistant/Public Service Representative Float
Scripps
08.2020 - 04.2024
- As a MA/PSR float across 12 departments and 4 locations, I handled scheduling, phone management, referrals, insurance verification, and medication refills.
- I also assisted with procedures, performed vitals, conducted tests, administered vaccines, and supported video visits while maintaining clinical standards.
Medical Assistant
Comprehensive Pain Management Specialist
06.2019 - 08.2020
- At the pain management clinic, I handled vitals, appointments, drug screens, medication authorizations, and supplies.
- I coordinated spinal cord stimulator trials, pain pump meds, referrals, insurance approvals, and pre/post-op instructions.
Education
Diploma - Back office Medical Assistant and Limited X-Ray Tech
Brightwood College
01.2018
Skills
- Appointment scheduling
- Patient communication
- Order processing
- Medical terminology
References
- Marina Alonzo, PSR Radiology Scripps MV, (619) 247-9949
- Leah Applebee, The Cat Lounge Rescue Manager, (814) 790-3472
Timeline
Special Accounts Scheduler
Valley Radiology Consultants
03.2025 - Current
Volunteer Coordinator/Kennel Tech Supervisor
The Cat Lounge Rescue and Adoption Center
11.2022 - 03.2025
Medical Assistant/Public Service Representative Float
Scripps
08.2020 - 04.2024
Medical Assistant
Comprehensive Pain Management Specialist
06.2019 - 08.2020
Bakery Manager
Crumbs Bakery
05.2018 - 09.2024
Diploma - Back office Medical Assistant and Limited X-Ray Tech
Brightwood College
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