Cassidy Buch
Wayne,PA
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and problem-solving abilities. Strong record of surpassing organizational goals.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Zadig & Voltaire
10.2022 - 05.2023
- Handled reporting, scheduling, employee evaluations and cash deposits.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Resolved problems promptly in order to elevate customer approval.
- Assisted in recruiting, hiring and training of team members to maintain high productivity.
- Mentored and motivated team members to achieve challenging business goals.
Sales Supervisor/Interim Store Manager
Marc Jacobs
11.2021 - 09.2022
- Interim Store Manager from August-September
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Submitted reports to senior management to aid in business decision-making and planning.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Sales Supervisor
Lucky Brand
09.2020 - 11.2021
- Proven ability to lead sales team; viewed as leader among peers.
- Demonstrated sales accountability, ability to analyze selling reports, and quick reaction to business trends.
- Directed smooth merchandising of products to engage customers and promote sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Sales Supervisor
Groovy Girlz
05.2014 - 11.2021
- Responsible for store opening and closing procedures.
- Resolved customer service related concerns and issues.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw training and supervision of team members.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Sales Associate & Sales Supervisor
Joie
02.2019 - 09.2020
- Prioritized excellent customer service and selling techniques in order to produce positive business results.
- Focused upon developing customer loyalty and cultivated repeat business by maintaining personal client book.
- Performed opening and closing procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Assistant Buyer
Groovy Girlz
05.2015 - 05.2019
- Analyzed business goals, sales data and conducted competitor research to efficiently order merchandise according to sales trends.
- Researched and evaluated market trends through online sources, customer feedback and competitor shopping.
- Conducted buying trips in New York City and Los Angeles with budget limit in mind.
- Maintained relationships with vendors and contact them about regarding catalogs, new item offerings and status of placed orders.
- Established plans and organized events in order to promote business.
- Completed social media coordination to further develop branding.
Sales Associate
Groovy Girlz
05.2012 - 05.2014
- Greeted and informed customers of sale promotions while shopping at this boutique specializing in clothing and accessories for children, teens and women.
- Recommended products to increase customers' options and enrich their shopping experience.
- Created/executed in-store, window and floor displays.
- Operated cash register functions and resolved any customer service related concerns.
Education
Master of Science - Global Fashion Enterprise
Thomas Jefferson University
Philadelphia, PA12.2021
Bachelor of Science - Fashion Merchandising & Management
Thomas Jefferson University
Philadelphia, PA05.2016
Skills
- Store Display Management
- Business Operations Knowledge
- Inventory Control
- Motivational Leadership
- Performance Monitoring and Evaluation
- Retail Effectiveness
- Customer Service
- Delegation and Supervision
Timeline
Assistant General Manager
Zadig & Voltaire
10.2022 - 05.2023
Sales Supervisor/Interim Store Manager
Marc Jacobs
11.2021 - 09.2022
Sales Supervisor
Lucky Brand
09.2020 - 11.2021
Sales Associate & Sales Supervisor
Joie
02.2019 - 09.2020
Assistant Buyer
Groovy Girlz
05.2015 - 05.2019
Sales Supervisor
Groovy Girlz
05.2014 - 11.2021
Sales Associate
Groovy Girlz
05.2012 - 05.2014
Master of Science - Global Fashion Enterprise
Thomas Jefferson University
Bachelor of Science - Fashion Merchandising & Management
Thomas Jefferson University