Cassidy Courtney
Elwood,IN
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
Work History
Cashier
Needler's Fresh Market
Elwood, IN
05.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
Cashier
TOPS
Elwood, IN
05.2022 - 04.2023
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained work area and kept cash drawer organized.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
High School Diploma -
Elwood Jr/sr High School
Elwood, IN06-2024
Skills
- Cash Handling
- ID Verification
- POS Systems
- Customer Assistance and Service
- Drawer balancing
- Complex Problem-Solving
- Time management skills
- Hospitality and accommodation
- Customer service excellence
- Organizational abilities
- Written and verbal communication
Timeline
Cashier
Needler's Fresh Market
05.2023 - Current
Cashier
TOPS
05.2022 - 04.2023
High School Diploma -
Elwood Jr/sr High School