Cassidy Crites
Summary
I am talented and skilled at completing daily assignments and, contributing to team success. I am Reliable and, Punctual. I adapt quickly, I am outgoing , and friendly. I am a fast learner, and I love a challenge. I have professional and, personal experience with Customer Service.
Overview
7
7
years of professional experience
Work History
Server/Bartender Trainer
Brew River Restaurant
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed high call volumes while maintaining a calm demeanor and professional attitude under pressure. (When Hosting)
- Assisted in training new hires, sharing best practices for exceptional customer service delivery.
Professional Waitstaff
Dennys
04.2018 - 01.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- .Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Professional Waitstaff
Mad Hatter Cafe
11.2020 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Delaware Learning Institute of Cosmetology -
Delaware Learning Institute of Cosmetology
04.2023
High school diploma -
Laurel Senior High School
Laurel, DE01.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Punctual and Reliable
- Team Development
- Professional Appearance
- Complaint Handling
- Strong multitasking
- Highly reliable
- Team player attitude
- Engaging personality
Timeline
Server/Bartender Trainer
Brew River Restaurant
05.2021 - Current
Professional Waitstaff
Mad Hatter Cafe
11.2020 - 04.2022
Professional Waitstaff
Dennys
04.2018 - 01.2023
High school diploma -
Laurel Senior High School
Delaware Learning Institute of Cosmetology -
Delaware Learning Institute of Cosmetology
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