Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Green

Georgia

Summary

Dynamic customer service professional with a proven track record at Jersey Mike's Subs, excelling in cash handling and guest satisfaction. Known for reliability and effective resolution of customer inquiries, enhancing overall dining experiences. Skilled in POS operation and up-selling techniques, consistently contributing to team success in fast-paced environments.

Overview

2027
2027
years of professional experience

Work History

Customer Service Cashier

Jersey Mike's Subs
Perry,GA.
06.2024 - Current
  • Greet customers with enthusiasm and take accurate food and beverage orders
  • Operate cash register and handle cash, credit, and digital payments
  • Prepare sandwiches and menu items according to company standards
  • Maintain cleanliness of dining area, food prep stations, and restrooms
  • Restock supplies and ingredients as needed
  • Follow food safety and sanitation guidelines
  • Resolve customer concerns professionally and efficiently
  • Work collaboratively with team members during busy shifts

Customer Service Cashier

Firehouse Subs
Warner Robins, GA
10.2023 - 06.2024
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with menu selections and special requests.
  • Maintained cleanliness and organization in dining and service areas.
  • Resolved customer inquiries and complaints effectively to enhance satisfaction.

Server

Steak N Shake
Warner Robins, GA
2022 - 2023
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Accurately processed orders using POS systems, ensuring timely delivery and accuracy.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Assisted in training new team members on menu items and service protocols.

Education

High School Diploma -

Perry High School
Perry, GA.

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Guest services
  • Product knowledge
  • POS system operation
  • Refund handling
  • Merchandise restocking
  • Up-selling techniques

Timeline

Customer Service Cashier

Jersey Mike's Subs
06.2024 - Current

Customer Service Cashier

Firehouse Subs
10.2023 - 06.2024

Server

Steak N Shake
2022 - 2023

High School Diploma -

Perry High School