- I have a passion for helping people find their confidence through hair
- I use my cosmetology license to cut, color, and style hair
Cassidy Johnson
New Bedford,MA
Summary
I'm a results-driven worker experienced in staff training and development, inventory management, and problem-solving. I have a proven track record of improving customer satisfaction and operational efficiency to contribute to overall store performance. I'm a dedicated professional with expertise in customer service and sales proficiency. Known for enhancing customer experiences and supporting team performance to drive sales growth.
Currently a lead budtender focused on delivering exceptional customer service and effective inventory management. I'm committed to fostering team collaboration and enhancing sales through targeted training and efficient operations.
Overview
4
4
years of professional experience
Work History
Lead Budtender
Cana Craft Cannabis
Fairhaven, MA
01.2025 - Current
- Educates customers on product selection and usage to enhance their experience.
- Assists in inventory management and restocking to ensure product availability.
- Processes transactions efficiently using point-of-sale systems, maintaining accuracy.
- Maintains a clean and organized workspace to promote safety and compliance.
Assistant Store Manager
Dunkin'
North Dartmouth, MA
03.2023 - 05.2025
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management through stock organization and product replenishment.
- Trained new staff on company policies and sales techniques to enhance team performance.
- Contributed to visual merchandising efforts, improving product presentation and customer engagement.
- Addressed customer inquiries and concerns promptly, fostering a positive shopping experience.
Assistant Store Manager
Sally's Beauty Supply
New Bedford, MA
09.2021 - 03.2023
- Handled cash register operations, ensuring accurate transactions and maintaining cash accountability.
- Monitored sales performance, identifying trends and suggesting improvements to increase revenue.
- Collaborated with management on promotional strategies to boost foot traffic and sales volume.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Associate of Applied Business - Business Administration
Bristol Community College
Fall River, MA05-2028
High School Diploma -
GNBVT High School
New Bedford, MA06-2021
Skills
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Sales proficiency
- Restocking inventory
- Problem-solving
Interests
Timeline
Lead Budtender
Cana Craft Cannabis
01.2025 - Current
Assistant Store Manager
Dunkin'
03.2023 - 05.2025
Assistant Store Manager
Sally's Beauty Supply
09.2021 - 03.2023
Associate of Applied Business - Business Administration
Bristol Community College
High School Diploma -
GNBVT High School