Cassidy Johnston
Malverne,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Administration, Fiscal, Assistant to the Office Manager
Seafield Center
Mineola, USA
07.2024 - Current
- Coordinated medical appointments, including nursing assessments and psychiatric evaluations, to optimize patient care.
- Verified insurance eligibility and benefits, streamlining patient processing and reducing delays.
- Reviewed clinical notes and calculated daily services, ensuring billing accuracy and compliance.
- Supported front desk operations by answering calls and conducting patient intakes efficiently.
- Arranged Medicaid-funded transportation services to ensure reliable facility access.
Retail Shop Assistant
Blood Manor, New York’s Premier Haunted Attraction
New York, USA
09.2022 - 10.2025
- Greeted and guided 1,500 customers nightly in item selection, enhancing sales and customer satisfaction.
- Processed transactions with point-of-sale system, efficiently handling payments via cash, debit, or credit card.
- Stocked and organized merchandise by size and style, improving customer convenience.
Externship
Visions To Opportunity
Hempstead, USA
01.2025 - 05.2025
- Authored capabilities and competencies section and executive summary of grant proposal, contributing to successful funding acquisition for Visions to Opportunity.
- Developed spreadsheet of potential grant opportunities, streamlining future funding application processes.
- Created comprehensive dataset of individuals receiving services from Visions to Opportunity, enhancing organization and recordkeeping.
- Organized and facilitated weekly group activities for girls ages 10 to 16, documenting participation for detailed case notes.
- Conducted research on youth criminalization and racial discrimination to enhance understanding of serviced juvenile population.
Teaching Assistant
John Jay College of Criminal Justice
New York, USA
08.2024 - 05.2024
- Coordinated weekly virtual classes via Zoom to facilitate smooth and engaging online instruction.
- Addressed inquiries from sixty-one students regarding course materials, readings, assignment instructions, and deadlines to support academic success.
- Assisted professor in organizing classroom assignments and notes for two graduate classes and one undergraduate class to enhance student learning experience.
Education
Master of Arts - Forensic Psychology
John Jay College of Criminal Justice, City University of New York
New York, NY05-2025
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice, City University of New York
New York, NY05-2023
Skills
- Billing processes
- Billing compliance
- Record management
- Office administration
- Appointment scheduling
- Microsoft Office
- Research skills
- Time management
- Quick Learner
- Detail-Oriented
Timeline
Externship
Visions To Opportunity
01.2025 - 05.2025
Teaching Assistant
John Jay College of Criminal Justice
08.2024 - 05.2024
Administration, Fiscal, Assistant to the Office Manager
Seafield Center
07.2024 - Current
Retail Shop Assistant
Blood Manor, New York’s Premier Haunted Attraction
09.2022 - 10.2025
Master of Arts - Forensic Psychology
John Jay College of Criminal Justice, City University of New York
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice, City University of New York