CASSIDY JORGENSON
EUGENE,OR
Summary
To obtain a position that uses my exceptional customer service and administrative sills
Overview
6
6
years of professional experience
Work History
Patient Access Specialist
G Street Integrated Health
Springfield, OR
02.2024 - Current
- Verified insurance information to ensure accurate billing procedures.
- Managed patient check-in and registration processes efficiently.
- Scheduled appointments using electronic health record systems effectively.
- Facilitated communication between patients and healthcare providers promptly.
- Collaborated with team members to improve patient access workflows.
Customer Service Specialist
Umpqua Bank
Eugene, OR
08.2022 - Current
- Provides account services to clients by receiving deposits, loan payments, cashing checks and issuing withdrawals from accounts
- Serves clients by completing account transactions
- Records customer financial information in the database.
Drive Up and Go Associate/Health Screener
Albertsons
Springfield, OR
04.2020 - 08.2022
- Health screened all employees and vendors
- Managed and prepared customer orders for Drive Up and Go
- Gathered and organized customers' grocery items for seamless order fulfillment
- Guided customers in locating products to facilitate efficient shopping
- Ensured cleanliness of public areas and store to promote a positive customer experience
- Retrieved and sanitized carts
- Safety protocols
Education
High School Diploma -
Thurston High School
Skills
- Patient registration
- Data Entry
- Database management
- MS Office
- Attention to Detail
- Time Management
- Multitasking
- Effective communication
- Active Listening
Timeline
Patient Access Specialist
G Street Integrated Health
02.2024 - Current
Customer Service Specialist
Umpqua Bank
08.2022 - Current
Drive Up and Go Associate/Health Screener
Albertsons
04.2020 - 08.2022
High School Diploma -
Thurston High School