Cassidy Mulrony
Yakima
Summary
Detail-oriented professional with extensive experience in customer service and educational support. Known for effective collaboration and adaptability, contributing to improved patient satisfaction and enhanced learning experiences.
Overview
5
5
years of professional experience
Work History
Optical Receptionist
Yakima Eye Specialist
Yakima, WA
07.2024 - Current
- Provided exceptional customer service to patients, addressing inquiries and resolving issues effectively.
- Assisted in maintaining office organization, including inventory management of optical supplies.
- Developed strong relationships with patients, leading to increased loyalty and repeat business.
- Managed incoming phone calls professionally, ensuring accurate message taking and prompt response times.
- Maintained an organized and clean reception area to create a welcoming environment for patients.
Cherry Inspector Seasonal
Washington State Department Of Agriculture
Yakima, WA
06.2024 - 07.2024
- Adapted quickly to changing inspection protocols and procedures.
- Conducted routine equipment checks to ensure proper functionality during inspections.
- Supported training initiatives for new inspectors on best practices and standards.
- Assisted with research projects aimed at improving cherry varieties or cultivation practices, contributing valuable insights based on hands-on experience.
Substitute Paraprofessional
West Valley School District
Yakima, WA
01.2022 - 07.2024
- Supported students with individualized learning plans, fostering academic growth and engagement.
- Assisted classroom teachers in implementing instructional strategies and managing classroom behavior.
- Adapted teaching materials to meet diverse student needs, enhancing comprehension and participation.
- Collaborated with educational staff to develop and modify lesson plans for various subjects.
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
Cherry Inspector Seasonal
Washington State Department Of Agriculture
Yakima, WA
06.2023 - 07.2023
- Conducted thorough inspections of cherry quality and safety standards.
- Identified and documented defects in cherries using established guidelines.
- Collaborated with team members to ensure compliance with agricultural regulations.
- Assisted in maintaining accurate records of inspection results and findings.
Hop Grader Seasonal
Washington State Department Of Agriculture
Yakima, WA
08.2021 - 10.2021
- Evaluated agricultural products for quality and compliance with state standards.
- Conducted detailed inspections using industry-standard grading criteria.
- Documented findings accurately to support regulatory compliance efforts.
- Collaborated with team members to streamline grading processes and improve efficiency.
- Assisted in training new staff on grading techniques and safety protocols.
- Maintained cleanliness and organization of work area to uphold safety regulations.
Cherry Inspector Seasonal
Washington State Department Of Agriculture
Yakima, WA
06.2021 - 07.2021
- Inspected cherry quality for ripeness, firmness, and overall appearance.
- Documented findings in compliance with state agricultural standards.
- Assisted in identifying pest damage and disease symptoms on fruit.
- Maintained accurate records of inspection results for reporting purposes.
- Collaborated with team members to ensure effective quality control processes.
Education
High School Diploma -
West Valley High School
Yakima, WASkills
- HIPAA compliance
- Strong organization
- Insurance verification
- Patient flow management
- Customer service
- Problem-solving
- Multitasking
- Collaboration and teamwork
- Adaptable and flexible
- Organizational skills
- Cash handling
Timeline
Optical Receptionist
Yakima Eye Specialist
07.2024 - Current
Cherry Inspector Seasonal
Washington State Department Of Agriculture
06.2024 - 07.2024
Cherry Inspector Seasonal
Washington State Department Of Agriculture
06.2023 - 07.2023
Substitute Paraprofessional
West Valley School District
01.2022 - 07.2024
Hop Grader Seasonal
Washington State Department Of Agriculture
08.2021 - 10.2021
Cherry Inspector Seasonal
Washington State Department Of Agriculture
06.2021 - 07.2021
High School Diploma -
West Valley High School