Cassidy Noble
Middletown,OH
Summary
Motivated Shift Leader focused on driving team success through compassionate leadership and effective training. Demonstrated ability to balance customer, company, and employee needs while implementing new initiatives that align with organizational values. Committed to enhancing workplace culture and ensuring operational safety through continuous evaluation and strategy development.
Overview
8
8
years of professional experience
Work History
Shift Leader
Walgreens
Miamisburg, OH
11.2021 - Current
- Supervised store associates during shift operations at Walgreens
- Trained team members on customer service and register procedures
- Monitored cash handling and balanced drawer activity
- Coordinated opening and closing tasks for sales floor readiness
- Resolved customer concerns and supported front-end service issues
- Enforced company policies and safety procedures throughout shifts
- Communicated daily priorities with pharmacy and store team
- Prepared prescriptions using pharmacy software and verified patient information.
- Processed insurance claims and resolved rejected prescription submissions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Production Worker
Ak steel/Cleveland cliffs
Middletown, OH
07.2018 - 12.2021
- Followed strict procedures in regards to heavy machinery operation to prevent accidents and mishaps.
- Inspected steel components to ensure quality and conformance to specifications.
- Maintained accurate records of inventory, materials, and personnel performance.
- Reconciled cycle counts with inventory management system
- Followed safety procedures and used protective gear consistently.
- Ensured safety protocols were followed at all times in accordance with company policies.
- Reported any discrepancies found during inspections directly to management team.
Education
Middletown High School
Middletown, OHSkills
- Pharmacy software
- Insurance claims
- Cash management
- Inventory control
- Customer service
- Problem solving
- Attention to detail
- Customer service
- Customer service
Timeline
Shift Leader
Walgreens
11.2021 - Current
Production Worker
Ak steel/Cleveland cliffs
07.2018 - 12.2021
Middletown High School