Cassidy Phillips
West Hollywood,CA
Summary
Demonstrated expertise in identifying fashion trends, making strategic purchasing decisions, and managing inventory to maintain a diverse and appealing product selection. Proven ability to efficiently oversee store operations, ensuring smooth daily functions and exceptional customer service. Skilled in visual merchandising, data analysis, and utilizing retail management software. Passionate about fashion, with a keen eye for detail and a commitment to enhancing the customer shopping experience while driving sales and store performance.
Overview
8
8
years of professional experience
Work History
Key Holder/Assistant Buyer
2nd Street
Santa Monica, CA
10.2023 - Current
- Helped design and maintain attractive product displays to enhance the store's appeal and drive sales.
- Ensured store was opened and closed in a timely manner according to company policies.
- Replenished merchandise displays throughout the store as needed.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Developed schedules for associates based on needs of the business.
- Assessed incoming merchandise from customers and determined the value and resale potential based on current trends, brand, condition, and store inventory needs.
- Negotiated purchase prices with customers, providing excellent customer service to ensure satisfaction and repeat business.
Sales Associate
POP DTLA
Los Angeles, CA
07.2022 - 06.2023
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Skating Carhop
Sonic DriveIn
Bartlett, TN
05.2016 - 06.2022
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Ensured that all orders were accurate and complete before serving them to customers.
- Greeted customers, took orders, and served food items in a timely manner.
- Operated cash registers accurately to process customer payments.
- Kept up-to-date on menu changes and specials offered at the facility.
- Communicated effectively with coworkers to ensure smooth operations during peak hours.
- Took orders, prepared foods and processed payments in full-service establishment.
- Balanced and delivered trays with food and beverage orders to customers while on roller skates, enhancing guest entertainment.
Education
Bachelor of Arts - Merchandising And Management
Southern New Hampshire University
Hooksett, NH01-2025
Associate of Arts - Merchandising And Marketing
FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CA03-2024
Skills
- Trend Analysis
- Pricing Strategy
- Negotiation Skills
- Customer Service
- Visual Merchandising
- Store Operations
- Microsoft Excel
- Adobe Photoshop
- Adobe In-Design
- Adobe Illustrator
Timeline
Key Holder/Assistant Buyer
2nd Street
10.2023 - Current
Sales Associate
POP DTLA
07.2022 - 06.2023
Skating Carhop
Sonic DriveIn
05.2016 - 06.2022
Bachelor of Arts - Merchandising And Management
Southern New Hampshire University
Associate of Arts - Merchandising And Marketing
FIDM/Fashion Institute of Design & Merchandising
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