Cassidy Roush
Jeffersonville
Summary
Retail Assistant Manager with two years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
5
5
years of professional experience
Work History
Retail Assistant Manager
Skechers
03.2021 - Current
- Enhanced customer satisfaction by effectively resolving escalated issues and providing exceptional service.
- Streamlined store operations for increased efficiency through consistent monitoring and adjusting of inventory levels.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
Retail Stock Associate
Under Armour
06.2020 - 12.2021
- Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
- Enhanced customer satisfaction by providing prompt and courteous service during busy hours.
- Streamlined inventory management with accurate tracking and diligent organization of stockroom items.
- Reduced shrinkage, conducting regular audits and maintaining a secure work environment.
Crew Member
Wendy's
10.2018 - 09.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Bachelor of Arts - International Studies
Wright State University
Dayton, OH12.2018
Certification Of Completion - Allied Health
Greene County Career Center
Xenia, OH05.2014
High School Diploma -
Greeneview High School
Jamestown, OH05.2014
Skills
- Store operations
- Display building
- Merchandising operations
- Retail Operations
- Customer Engagement
Timeline
Retail Assistant Manager
Skechers
03.2021 - Current
Retail Stock Associate
Under Armour
06.2020 - 12.2021
Crew Member
Wendy's
10.2018 - 09.2020
Bachelor of Arts - International Studies
Wright State University
Certification Of Completion - Allied Health
Greene County Career Center
High School Diploma -
Greeneview High School
Similar Profiles
Edward ChangEdward Chang
Part-time Sales Assistant at SkechersPart-time Sales Assistant at Skechers
Jasmine ReyesJasmine Reyes
Retail Sales Associate at SkechersRetail Sales Associate at Skechers
Hamza KhanHamza Khan
Shift Leader at SkechersShift Leader at Skechers
Sandy Cervantes SerranoSandy Cervantes Serrano
<ul><li>Greet Employees with a welcoming smile and attitude</li><li>Maintaining a clean and organized area</li><li>Maintain confidential and sensitive information with discretion and professionalism.</li><li>Processed incoming and outgoing mail, ensuring efficient delivery</li><li>Experience with various software and systems (phone system, Smartway scheduler)</li><li>Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams)</li><li>Positive attitude and professional demeanor, representing the company well</li></ul> at Skechers<ul><li>Greet Employees with a welcoming smile and attitude</li><li>Maintaining a clean and organized area</li><li>Maintain confidential and sensitive information with discretion and professionalism.</li><li>Processed incoming and outgoing mail, ensuring efficient delivery</li><li>Experience with various software and systems (phone system, Smartway scheduler)</li><li>Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams)</li><li>Positive attitude and professional demeanor, representing the company well</li></ul> at Skechers
Erica ParsonsErica Parsons
Senior IT Vendor Management Professional at HumanaSenior IT Vendor Management Professional at Humana