Cassidy Valenziano
Round Lake,IL
Summary
Motivated Lifeguard Supervisor focused on safety and guest enjoyment. Highly observant and ready to step in to handle dangerous behaviors and emergency situations. Well-trained with hands-on recreational experience. Very focused and the type of employee to be counted on every time. Dedicated and has a very strong work ethic which shows the past years on attendance. The first one to pick up shifts and promote good positive team building.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Chico's FAS
Vernon Hills, IL
01.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Lifeguard Supervisor
Jeff Ellis Management
Round Lake, IL
05.2022 - 08.2023
- Monitored and evaluated staff performance, providing feedback to ensure compliance with lifeguard regulations.
- Developed and implemented safety policies and procedures for the aquatic facility.
- Ensured the safety of patrons by enforcing pool rules and responding promptly to emergency situations.
- Provided excellent customer service by addressing patron complaints or concerns in a timely manner.
- Inspected facility grounds for hazardous conditions before opening the pool area for public use.
- Adhered to all local health codes while monitoring water quality standards throughout the day.
- Actively promoted safe swimming practices amongst patrons via verbal communication or signage around the facility.
- Monitored daily pool activities and lifeguard performance.
- Answered questions about facility hours, policies and programs.
Education
Mundelein Highschool
Mundelein, ILSkills
- Inventory Control
- Order Processing
- Promotional Support
- Payment Processing
- Product Sales
- Customer Needs Assessment
- Complex Problem-Solving
- Verbal/Written Communication
- Listening Skills
- Service-Oriented
Affiliations
- Very enrolled in the Mundelein Highschool Gymnastics team for three straight years along with outside club Gymnastics teams.
- Babysitting for several years and volunteering for local government activities.
Certification
- 2022 and 2023 certified Lifeguard and CPR training.
Timeline
Sales Associate
Chico's FAS
01.2023 - Current
Lifeguard Supervisor
Jeff Ellis Management
05.2022 - 08.2023
Mundelein Highschool