Cassidy Wallow
Milwaukee,WI
Summary
Proven team player and adept at time management, I excelled at Starbucks by fostering a positive customer experience and enhancing productivity. Trained new baristas, showcasing my attention to detail and exceptional customer service skills. Adaptively met business needs, significantly contributing to a welcoming and efficient environment.
Overview
6
6
years of professional experience
Work History
Barista/Barista Trainer
Starbucks
09.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
- Trained new employees, sharing knowledge and expertise of the barista craft
Cabana Server
North Shore Country Club
06.2020 - 08.2022
- Provided support during large events or private parties at the cabana venue.
- Enhanced guest satisfaction by consistently providing prompt and attentive service.
- Upheld company standards of excellence in presentation of food and beverages to guests.
- Assisted customers in selecting menu items, answering questions and providing general information.
Cashier
Sendiks
09.2018 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Cosmetology
Institute of Beauty And Wellness Aveda
Milwaukee, WI10-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Adaptive and creative
Timeline
Barista/Barista Trainer
Starbucks
09.2021 - Current
Cabana Server
North Shore Country Club
06.2020 - 08.2022
Cashier
Sendiks
09.2018 - 09.2021
No Degree - Cosmetology
Institute of Beauty And Wellness Aveda
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