Cassidy Welch
Richmond,Ky
Summary
Dedicated employee with excellent customer service skills. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Morning Pointe Senior Living
11.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
Event Staff Member
McHales Events And Catering
05.2021 - 08.2021
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Oversaw event operations to keep running smoothly.
- Greeted guests and welcomed patrons in support of company service policy.
- Supervised lobbies and restrooms for cleanliness and safety standards.
In-Home Nanny
Jeremy And Kaitlyn Shanks
05.2022 - 08.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Transported children to and from activities using personal or family vehicle.
Education
Actively Pursuing A Marketing Degree - Marketing
Eastern Kentucky University
Richmond, KY06.2025
No Degree - Marketing
Northern Kentucky University
Highland Heights, KY06.2021
Skills
- Sorting and Labeling
- Appointment Confirmation
- Google Drive
- Appointment Scheduling Software
- Reception Desk Management
- Organization Skills
- PC Proficiency
- Reminder Calls
- Organization and Efficiency
- Catering Coordination
- Time Management
- Critical Thinking
- Customer Service
- Prioritization
Timeline
Receptionist
Morning Pointe Senior Living
11.2022 - 01.2023
In-Home Nanny
Jeremy And Kaitlyn Shanks
05.2022 - 08.2023
Event Staff Member
McHales Events And Catering
05.2021 - 08.2021
Actively Pursuing A Marketing Degree - Marketing
Eastern Kentucky University
No Degree - Marketing
Northern Kentucky University
Similar Profiles
Colton ColeColton Cole
Maintenance Director at Morning Pointe Senior LivingMaintenance Director at Morning Pointe Senior Living
Ansam AbdalgaderAnsam Abdalgader
CNA at Morning Pointe Senior LivingCNA at Morning Pointe Senior Living
Mary Jane WernsingMary Jane Wernsing
Hospitality Aid/ RA at Morning Pointe Senior LivingHospitality Aid/ RA at Morning Pointe Senior Living