Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Whitehouse

Abington,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Direct Support Professional

Friendship Home
11.2022 - Current
  • Assists in independent living skills among individuals with various intellectual/developmental and physical disabilities.
  • Creating fun and meaningful lessons
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Promoted resident independence by encouraging self-care and decision-making skills.
  • Assisted in conflict resolution among residents by mediating disputes and promoting effective communication strategies.
  • Coordinated recreational activities for diverse groups of residents, promoting social interaction and mental stimulation.
  • Job coached two individuals.
  • Ran a music class for 30 individuals.

Whole Foods Shopper/Prepared Foods

Whole Foods
09.2021 - Current
  • assisting customers
  • Cutting deli meat, and making pizza
  • Stocking shelves and packing food
  • Cleaning department
  • Preparing orders for customers
  • Delivering items to customer vehicles
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
  • Holds a 100% comparable substitution metric.
  • Meets a UPH (Units per hour)score of 77.

Lumber Associate

Home Depot
08.2020 - 07.2021
  • Expedited material loading for customers, utilizing hand trucks or power equipment as necessary while maintaining safety standards.
  • Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
  • Delivered exceptional customer service, addressing inquiries regarding product specifications and applications.
  • Increased sales revenue through the effective recommendation of appropriate products to customers.
  • Streamlined order fulfillment processes, coordinating with delivery drivers to ensure timely and accurate shipments to customers.
  • Operated forklift to transfer products and other cargo into and out of storage.

Café Worker

Linden Ponds
07.2016 - 03.2019
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Wiped, sanitized, and maintained floors, facilities, and equipment to adhere to company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Served approximately 200 customers during dinner hour.

Education

Bachelor’s Degree in Science - Social Work

Bridgewater State University
Bridgewater, MA
05.2024

High School diploma -

South Shore Vocational Technical High School
Hanover, MA
06.2018

Skills

  • Client Support
  • Compassionate Caregiving
  • Behavior redirection
  • Decision-making support
  • Social Skills Development
  • Cleanliness and hygiene
  • Warehouse Organization
  • Power tool proficiency
  • Building Material Knowledge
  • Truck loading
  • Pallet Jack Operation
  • Effective Communication
  • Order picking and processing
  • Customer Service

Timeline

Direct Support Professional

Friendship Home
11.2022 - Current

Whole Foods Shopper/Prepared Foods

Whole Foods
09.2021 - Current

Lumber Associate

Home Depot
08.2020 - 07.2021

Café Worker

Linden Ponds
07.2016 - 03.2019

Bachelor’s Degree in Science - Social Work

Bridgewater State University

High School diploma -

South Shore Vocational Technical High School
Cassidy Whitehouse