Cassidy Jo Castle
Colorado Springs,CO
Summary
Dedicated employee that excels in customer service and database management. Demonstrates empathy in client interactions and adept at fostering professional relationships, ensuring confidentiality and efficiency. Keen attention to detail and decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Security Water & Sanitation
06.2022 - Current
- Answer incoming calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships both via phone and face to face interactions.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Manage filing system, enter data and complete other clerical tasks.
- Assist coworkers and staff members with special tasks on daily basis.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
EMT Certification -
Pikes Peak State College
05.2024
BLS Provider Certification
American Heart Association
10.2023
Phlebotomy Certification -
Phlebotomy Training Specialists
08.2023
High School Diploma -
Widefield High School
05.2023
Skills
- Active Listening
- Empathy
- Compassion
- Collaboration
- Critical Thinking
- Customer Service
- Team Player
- Clean Driving Record
Volunteer Activities
Security Fire Department
Volunteer activities with 2024 Junior Firefighter Program
Widefield High School
Link Crew Program for incoming class of 2023
Representative of Biomedical Sciences Program
Timeline
Administrative Assistant
Security Water & Sanitation
06.2022 - Current
EMT Certification -
Pikes Peak State College
BLS Provider Certification
American Heart Association
Phlebotomy Certification -
Phlebotomy Training Specialists
High School Diploma -
Widefield High School
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