Cassie Boatfield

The Neurology Center

06.2023 - Current

Coordinated patient scheduling, check-in, check-out and payments for billing.
Invoiced patients accurately in line with charging guidelines.
Performed various administrative tasks by filing, copying and faxing documents.
Checked patient insurance, demographic, and health history to keep information current.
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Communicated with insurance providers to resolve denied claims and resubmitted.
Collected payments and applied to patient accounts.
Posted payments and collections on regular basis.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Delivered timely and accurate charge submissions.
Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
Prepared billing statements for patients and verified correct diagnostic coding.
Exceeded expectations as a team player by consistently supporting colleagues during high-traffic periods.
Adhered to strict HIPAA guidelines to protect patient privacy.
Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles.