Cassie Denmon
Conroe,TX
Overview
12
12
years of professional experience
1
1
Certification
Work History
ER REGISTRATION
HUNTSVILLE MEMORIAL HOSPITAL
10.2023 - Current
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
- Process patient admission or discharge documents.
- Gathered medical records, financials, and insurance information from patients in timely manner, and kept data organized in compliance with HIPAA
- Delivered exceptional customer service, with excellent patient satisfaction, answering questions with compassion and offering additional resources for follow-ups post discharge
- Answered phone calls, responded to emails, and prepared comprehensive documentation to support appointment scheduling, billing, and patient discharge process, with consistent sub-24-hour period.
- Performed general administrative tasks, escalating issues through proper channels as required
- Communication Skills, Scheduling, Accuracy, Clinic, Collection Management, Medical Terminology, Insurance verification
ER REGISTRATION
ST JOSEPH HOSPITAL
08.2014 - 10.2023
- Process patient admission or discharge documents.
- Gathered medical records, financials, and insurance information from patients in timely manner, and kept data organized in compliance with HIPAA
- Delivered exceptional customer service, with excellent patient satisfaction, answering questions with compassion and offering additional resources for follow-ups post discharge
- Acquired comprehensive knowledge of relevant insurance policies, in addition to ICD-9, ICD-10, and CPD codes for surgical and procedure authorizations. Performed general administrative tasks, escalating issues through proper channels as required; Communication Skills, Scheduling
Education
Medical Coding
Lone Star College
The Woodlands, TXHIGH SCHOOL DIPLOMA - undefined
DAYTON HIGH SCHOOL
01.2012
Skills
- More than 10 years working in a hospital/ER/ clinical back ground
- Front desk and Clerical experience
- Operating the switchboard
- Insurance verification
- Medical scheduling
- Ability to multitask and prioritize
- Medical terminologies
- Emergency room experience
- Dependable and responsible
- Scheduling
Certification
-BLS certification
Timeline
ER REGISTRATION
HUNTSVILLE MEMORIAL HOSPITAL
10.2023 - Current
ER REGISTRATION
ST JOSEPH HOSPITAL
08.2014 - 10.2023
HIGH SCHOOL DIPLOMA - undefined
DAYTON HIGH SCHOOL
Medical Coding
Lone Star College