Cassie Dungan
San Antonio
Summary
Compassionate Medical Assistant known for exceptional patient care and strong knowledge of medical terminology. Expertise in vital sign monitoring and effective communication with healthcare teams, contributing to improved patient outcomes and streamlined operations.
Overview
22
22
years of professional experience
Work History
Medical Assistant
The Woman's Group
Lutz, FL
08.2024 - Current
- Assisted in patient intake processes and maintained accurate medical records.
- Coordinated scheduling for patient appointments and follow-up care.
- Supported physicians with clinical procedures, ensuring adherence to protocols.
- Managed inventory of medical supplies, ensuring optimal stock levels maintained.
- Educated patients on treatment plans and post-visit care instructions.
- Monitored vital signs and documented changes in patient conditions accurately.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks
Lead Stress Tech Manager/ Medical Assistant
Premier Heart and Vascular Center
Tampa, FL
05.2021 - 08.2024
- Conducted equipment maintenance to ensure optimal functionality and patient safety.
- Assisted in patient preparation for diagnostic procedures, enhancing workflow efficiency.
- Collaborated with healthcare professionals to streamline communication and improve service delivery.
- Implemented best practices for sterilization and infection control protocols, ensuring compliance with health standards.
- Managed inventory of medical supplies, reducing costs through efficient stock control measures.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- FMLA and disability paperwork
- Perform ETT stress tests, Holter monitoring and stress test dictations.
State Tested Nursing Assistant
Piqua Manor
Piqua, OH
11.2014 - 05.2018
- Provided compassionate care to residents, assisting with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted in mobility support, ensuring safety during transfers and ambulation.
- Collaborated with multidisciplinary teams to enhance resident care plans and outcomes.
- Maintained accurate documentation of patient progress and daily activities in electronic health records.
- Implemented infection control measures to maintain a safe environment for residents and staff.
Care Team Associate
Upper Valley Medical Center
Troy, OH
04.2004 - 05.2009
- Monitored patient progress, documenting changes and communicating effectively with medical staff.
- Patient transporting, receptionist, film room management.
- Demonstrated adaptability when working with diverse populations including geriatric, pediatric, psychiatric or ICU settings.
- Ensured a clean, safe, and comfortable environment for patients by maintaining rooms and equipment in adherence to infection control protocols.
- Facilitated timely communication between patients, families, and healthcare professionals to ensure optimal care coordination.
Education
High School Diploma -
Tippecanoe High School
Tipp City, OHState Tested Nursing Assistant -
Upper Valley Medical Center
Troy, OHSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- EMR / EHR
- Direct patient care
- Data entry
- Phlebotomy
- Procedure assistance
- CPR
- Immunization administration
- Specimens collection and processing
- Appointment setting
- Patient care coordination
- Medical supply inventory
- Medical office administration
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
Timeline
Medical Assistant
The Woman's Group
08.2024 - Current
Lead Stress Tech Manager/ Medical Assistant
Premier Heart and Vascular Center
05.2021 - 08.2024
State Tested Nursing Assistant
Piqua Manor
11.2014 - 05.2018
Care Team Associate
Upper Valley Medical Center
04.2004 - 05.2009
High School Diploma -
Tippecanoe High School
State Tested Nursing Assistant -
Upper Valley Medical Center