Summary
Overview
Work History
Education
Timeline
Additional Information
Certification
Accomplishments
Generic

Cassie Eitzmann

Property Manager
Mary Esther,Florida

Summary

Enthusiastic Property Manager with over 10 years of experience. I have a proven track record for successfully improving operations, resolving issues quickly, and enriching a team and community environment with a contagious positive attitude. I am highly proficient in building lasting relationships with tenants, vendors, and team members to further company goals. I am eager to impress, well-organized, and detail-oriented.

Overview

3
3
years of post-secondary education
13
13
years of professional experience
2
2
Certificates

Work History

PROPERTY MANAGER

Eglin AFB-Mayroad (873 Homes)
Fort Walton Beach, FL
03.2022 - Current
  • Administered operations to handle needs of more than 1000 tenants across 873 property units
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.

PROPERTY MANAGER

SoundSide Apartments-Homecorp (200 Apartments)
Fort Walton Beach, FL
08.2014 - 03.2022
  • Maintain sufficient number of units market-ready for lease.
  • Trained and motivated leasing staff during bi-monthly trainings. Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.

STORE MANAGER

Pensacola Pools
Fort Walton Beach, FL
04.2011 - 08.2014
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Education

High School Diploma -

Choctawhatchee Senior High School
Fort Walton Beach, FL
05.1999 - 05.2002

Timeline

FL CAM License

11-2023

PROPERTY MANAGER

Eglin AFB-Mayroad (873 Homes)
03.2022 - Current

CPO License

03-2017

PROPERTY MANAGER

SoundSide Apartments-Homecorp (200 Apartments)
08.2014 - 03.2022

STORE MANAGER

Pensacola Pools
04.2011 - 08.2014

High School Diploma -

Choctawhatchee Senior High School
05.1999 - 05.2002

Additional Information

  • Affordable Housing Program Knowledge
  • Onesite Realpage knowledge
  • Bluemoon Lease Software Knowledge
  • Knowledgeable with Canva for marketing


Certification

FL CAM License

Accomplishments

  • Maintained 98% or higher occupancy rate for entire length of employment.
  • Oversaw multiple residential family properties totaling over 873 individual units.
  • Improved a turnover rate of 73% into 23% in less than a year after taking over operations.

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Cassie EitzmannProperty Manager