Cassie Goddard
Lincoln
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Registrar
Bryan Health
Lincoln, NE
09.2025 - Current
- Managed patient check-in processes to ensure accurate data collection and registration compliance.
- Coordinated insurance verification and eligibility checks for incoming patients.
- Trained new staff on electronic health record systems and registration protocols.
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
Admin II
Terracon
03.2024 - 10.2024
- Coordinated dispatch of field workers to multiple job sites.
- Entered and organized project data into computer systems for active sites.
- Answer incoming phone calls, as well as outbound phone calls to contractors.
- Invoice for work that was done on the current day.
- File invoices according to date
- Assisted new hires by providing training videos and entering their information into the system. Supported onboarding process by organizing training resources and facilitating system setup.
Office Assistant
Crete Core Ingredients
01.2019 - 03.2024
- Assist drivers with checking in and out of the facility.
- Upload information into the computer about products we have received.
- Make bills for loads leaving the facility.
- Schedule inbound appointments.
- Call people to set up interviews
- Administer drug tests
- Talk with dispatchers about driver’s pickups and deliveries.
- Assist to make sure the warehouse is doing an accurate job unloading and loading out of
- Clean and maintain a healthy and sanitized area for children.
- Work on fine motor skills with the children.
Office Assistant/Phone Operator
Husker Auto Group
03.2016 - 01.2019
- Answer and transfer phone calls to each department.
- Help in the office filing and scanning deals.
- Customer service experience.
Enrollment Processing
Nelnet
11.2017 - 10.2018
- Process school deferments and forbearances on student loan accounts.
- Multi train on other functions that need to be done to student loan accounts.
- Process data accordingly to each case
- Customer service representative(was expected to perform adequately and timely with each account)
Education
Diploma -
Northeast High School
01-2014
Skills
- Customer service
- HR Support
- Multi-tasking
- Critical thinking
- Accounting
- Computer skills (Excel, Word, and Outlook)
- Attention to detail
- Excellent time man
- Multi – departmental cooperation and support
Certification
PCQI Certified
Timeline
Patient Registrar
Bryan Health
09.2025 - Current
Admin II
Terracon
03.2024 - 10.2024
Office Assistant
Crete Core Ingredients
01.2019 - 03.2024
Enrollment Processing
Nelnet
11.2017 - 10.2018
Office Assistant/Phone Operator
Husker Auto Group
03.2016 - 01.2019
Diploma -
Northeast High School