Cassie Johnson

• Prepared and served a variety of coffee beverages according to customer preferences.
• Maintained equipment cleanliness and functionality to ensure optimal operation.
• Assisted in training new staff on beverage preparation techniques and customer service standards.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Monitored inventory levels and assisted in restocking supplies as needed.
• Used POS system to accurately enter orders and process payments.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

• Prepared and served frozen custard, ensuring high quality and customer satisfaction.
• Operated cash register, handling transactions accurately and efficiently.
• Maintained cleanliness of work area, adhering to health and safety standards.
• Assisted with inventory management, restocking supplies as needed for smooth operations.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Engaged with customers, providing product information and recommendations effectively.

• Provided attentive care and supervision for children, ensuring safety and well-being.
• Developed engaging educational activities that promoted cognitive and social development.
• Assisted with meal preparation, focusing on healthy choices aligned with dietary needs.
• Maintained organized schedules, coordinating playdates and extracurricular activities effectively.
• Implemented routines that fostered discipline while promoting a nurturing environment.
• Played games, worked on puzzles, and read books to young children.

• Prepared and served a variety of specialty beverages to meet customer preferences.
• Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
• Operated espresso machines, blenders, and brewing equipment with proficiency and attention to detail.
• Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
• Engaged with customers to provide recommendations on menu items and foster positive relationships.

• Assisted in preparing and serving frozen custard to customers, ensuring quality and presentation standards.
• Operated point-of-sale system accurately, managing cash transactions and processing orders efficiently.
• Maintained cleanliness of work area, adhering to health and safety regulations consistently.
• Collaborated with team members to meet peak service demands during busy hours effectively.

I am an English major going into education! I plan to teach English at a middle or high school level after graduation.