Cassie Landwehr
Hackensack,MN
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Certified Pharmacy Technician
GuidePoint Pharmacy
Pine River, Minnesota
08.2021 - Current
- Processed prescription orders accurately and efficiently for diverse medications.
- Managed inventory levels, ensuring availability of essential pharmaceutical supplies.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Educated patients on medication usage, storage, and potential side effects.
- Maintained compliance with safety regulations and pharmacy policies consistently.
- Operated pharmacy software for prescription processing and record-keeping tasks.
- Trained new pharmacy technicians on operational procedures and best practices.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Maintained clean and organized pharmacy shelving and work areas.
- Entered patient profile information into computer systems accurately and completely.
- Established and updated patient profiles, medications and insurance details.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Maintained records of controlled substances dispensed according to state regulations.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Assisted patients in understanding their medication instructions and usage directions.
- Compiled customer demographic, allergy, and medical history background.
- Resolved customer complaints regarding product quality or quantity issues.
- Prepared pricing and instruction labels for placement on prescriptions.
Certified Pharmacy Technician
Thrifty White Drug
Walker, Minnesota
02.2017 - 07.2021
- Processed prescription orders accurately and efficiently for diverse medications.
- Managed inventory levels, ensuring availability of essential pharmaceutical supplies.
- Assisted pharmacists in preparing and dispensing medications to patients.
Education
Pine River Backus
Pine River, MNSkills
- Prescription processing
- Inventory management
- Patient education
- Pharmaceutical calculations
Languages
English
Full Professional
Certification
- Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
GuidePoint Pharmacy
08.2021 - Current
Certified Pharmacy Technician
Thrifty White Drug
02.2017 - 07.2021
Pine River Backus