Cassie Marmon
Coeur D'Alene,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Sales Associate
Salon Centric
Coeur D'Alene, ID
05.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Cosmotologist
Self
Coeur D'Alene, ID
05.2008 - Current
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Streamlined appointment booking process improving overall efficiency reducing wait times for customers.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Cosmetology - Cosmetology
Headmasters
Coeur D'Alene, ID06.2007
High School Diploma -
Project CDA
Coeur D'Alene, ID06.2006
Skills
- Payment Processing
- Business Development
- Sales Development
- Upselling
- Customer Needs Assessment
- Product Sales
- Inventory Control
- Product Recommendations
- Problem-Solving Skills
- Guest Relations
- Merchandise Display
- Cleaning Techniques
- Time Management
- Cash Handling Accuracy
- Multi-Tasking Strength
- Client Service
- Sales Expertise
- Cash Register Operation
- Teamwork and Collaboration
- Listening Skills
- Stocking and Receiving
- Excellent People Skills
- Customer Service
- Relationship Building
- Product knowledge
Timeline
Sales Associate
Salon Centric
05.2022 - Current
Cosmotologist
Self
05.2008 - Current
Cosmetology - Cosmetology
Headmasters
High School Diploma -
Project CDA