Chassidy milner
Hartford,CT
Summary
Dynamic bartender and excelling in customer service and cocktail innovation. Recognized for strong multitasking abilities and a team player attitude, I enhanced guest experiences through unique drink recipes
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
Work History
Bartender
Cambria Hotel
South Windsor, CT
09.2023 - 03.2025
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders on cocktail preparation techniques and customer service standards.
- Developed unique cocktail recipes, enhancing menu offerings to improve guest experience.
- Managed inventory levels, minimizing waste through effective stock control practices.
- Collaborated with management to implement promotional events, increasing patron engagement and sales volume.
- Maintained cleanliness and organization of bar area, promoting efficient workflow during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business opportunities.
- Closed out cash register and prepared cashier report at close of business.
Bartender
Casa Mia at the Hawthorne
Berlin, CT
07.2022 - 02.2024
- Learned and adhered to safety protocols while preparing and serving beverages.
- Assisted in maintaining cleanliness and organization of bar area.
- Developed familiarity with drink recipes and customer preferences.
- Provided excellent customer service by engaging patrons and taking orders efficiently.
- Supported team members during busy shifts, ensuring smooth operations.
- Adapted quickly to changes in menu items and special promotions introduced by management.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Catering Bartender/Server Assistant
Max Group
Hartford, CT
05.2022 - 12.2022
- Delivered exceptional customer service while preparing and serving beverages at various events.
- Collaborated with event coordinators to ensure seamless beverage service aligned with client expectations.
- Efficiently managed inventory of bar supplies, ensuring timely replenishment during high-demand events.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Adapted quickly to diverse event settings, demonstrating flexibility in handling varying guest volumes.
- Developed knowledge of cocktail recipes and presentation methods to enhance guest experience.
Education
Associate of Arts -
Capitol Communtiy College
Hartford, CT05-2027
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cleanliness
Timeline
Bartender
Cambria Hotel
09.2023 - 03.2025
Bartender
Casa Mia at the Hawthorne
07.2022 - 02.2024
Catering Bartender/Server Assistant
Max Group
05.2022 - 12.2022
Associate of Arts -
Capitol Communtiy College