Open To Work
Cassie Rutayisire
Augusta,GA
Work Preference
Summary
Customer-focused Retail Professional skilled in enhancing community engagement through event coordination and effective communication. Experienced in maintaining store organization and managing transactions to improve operational efficiency. Committed to delivering exceptional customer experiences and supporting initiatives that uplift families in need.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Grovetown, Georgia
01.2026 - Current
- Provided personalized service to create memorable dining experiences.
- Processed food and beverage orders with accuracy and efficiency.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Addressed and resolved customer complaints swiftly to uphold satisfaction levels.
- Maintained cleanliness and organization throughout dining areas.
- Set up tables and prepared dining space daily for optimal service.
- Processed cash and card payments accurately to ensure smooth transactions.
- Executed opening and closing duties, including restocking supplies and cleaning tasks.
Special Events Volunteer
Karibu community Legacy
Atlanta , GA
01.2024 - 12.2025
- Promoted initiatives and upcoming events by engaging community members, increasing awareness and participation.
- Enhanced attendee experience by providing support during events.
- Collaborated with team members to ensure seamless event execution.
- Coordinated setup and breakdown of event spaces to ensure readiness for activities.
- Organized necessary supplies and materials for community gatherings.
- Supported vendors with booth setup and teardown, contributing to smooth operations during events.
Cashier
Goodwill Thrift Store & Donation Center
Snellville, US
09.2023 - 06.2024
- Developed strong customer service, teamwork, and time-management skills while handling cashier duties, maintaining store organization, and supporting daily operations.
- Assisted customers with inquiries and product selections while efficiently operating cash register.
- Supported daily store operations in a fast-paced environment
- Maintained store cleanliness and organization
- Sorted, tagged, and hung merchandise
- Organized events for Karibu Organization to support domestic violence victims and families in need, strengthening planning, communication, and community outreach skills.
- Focused on details to ensure accurate task completion and accuracy.
Education
Nursing -
Augusta University
Augusta, GA05-2029
High school diploma -
Grayson High School
Lawrenceville, GA05-2025
Skills
- Dining service logistics
- Customer service excellence
- Cash handling
- Check payment processing accuracy
- Menu memorization techniques
- Health and safety compliance
- Sales merchandising
- Efficiency improvement
- Inventory management
- Organizational skills
- Team leadership
- Calm demeanor under pressure
- Basic math proficiency
- Service quality enhancement
- Communication skills
- Positive and professional attitude
Languages
kinyarwanda
Native/ Bilingual
Swahili
Limited
French
Limited
Accomplishments
- volunteer award
Timeline
Server
Applebee's Neighborhood Grill & Bar
01.2026 - Current
Special Events Volunteer
Karibu community Legacy
01.2024 - 12.2025
Cashier
Goodwill Thrift Store & Donation Center
09.2023 - 06.2024
Nursing -
Augusta University
High school diploma -
Grayson High School