Cassie Sneed
Sarasota,FL
Summary
Personable and motivated professional with over 5 years of experience in customer service,retail,beauty,and fast paced,detail-oriented environments. Strong interest in healthcare and sciences, supported by college coursework in health science, including anatomy and physiology.Known for excellent communication,organization,attention to detail,and the ability to learn new skills and procedures quickly.Experienced in building positive relationship with customers,handling responsibilities independently ,and taking on leadership roles.Eager to apply my strong work ethic,interest in science,and willingness to learn to adapt to a healthcare environment to grow through on-the-job training
Overview
1
1
Language
6
6
years of professional experience
Work History
Personal Shopper/Package Delivery Driver
Walmart Spark
Maryville, TN
01.2024 - Current
- Curated personalized shopping experiences based on customer preferences and needs to accurately fulfill online orders.
- Provided exceptional customer service by communicating professionally with customers regarding order questions, substitutions, availability, and delivery needs.
- Managed multiple time-sensitive orders while maintaining accuracy and organization.
- Maintained a clean driving record
Ulta Beauty Advisor
Target
Sarasota, FL
11.2021 - 12.2023
- Advised customers on beauty products and application techniques to enhance overall shopping experience.
- Maintained knowledge of current beauty trends and product offerings to provide informed recommendations.
- Assisted in visual merchandising to create engaging displays that attract customer attention.
- Trained new team members on product features, customer service standards, and store policies.
- Helped store meet sales goals, sign guests up for loyalty program and promote promotions
- Monitored stock levels and initiated reorders for popular items to ensure availability for customers.
- Conducted skincare consultations to identify customer needs and tailor solutions effectively.
Sales Associate/Customer Service/Cashier/General Merchandiser
Target
Sarasota, FL
11.2021 - 12.2023
- Processed customer transactions accurately using POS systems.
- Supported guest-service operations which is subject but not limited to online orders, fulfillment, returns & exchanges, and drive-up.
- Managed conflict resolution with dissatisfied customers professionally ,resulting in improved customer satisfaction rates.
- Performed inventory checks, priority pulls, stocking, and general merchandising to maintain product availability.
- Worked across multiple departments while balancing customer service, inventory, merchandising, and operational responsibilities.
- Specialized in beauty department ,assisting customers with product knowledge, inquiries, product availability and recommendations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided training to new staff on sales techniques and store procedures, ensuring a consistent customer service experience.
- Provided a calm professional demeanor when working in fast-paced environments
Backroom Associate/Retail Sales Associate
TJ Maxxx
Sarasota, FL
10.2020 - 10.2021
- Implemented best practices for merchandise organization, enhancing overall workflow and productivity.
- Organized backroom inventory to ensure efficient product accessibility and stock rotation.
- Collaborated with team members to streamline receiving and processing of merchandise shipments.
- Processed customer transactions efficiently using point-of-sale systems
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked merchandise and maintained organized sales-floor presentations
Education
High School Diploma -
Port Charlotte Highschool
Port Charlotte, FL05-2020
No Degree - Health Sciences
State College of Florida
Bradenton, FLSkills
- Customer service & Client relations
- Attention to detail & Organization
- Scheduling & Prioritizing
- Order fulfillment & Inventory control
- Time management & Teamwork
- Communication & Problem solving
Languages
English
Timeline
Personal Shopper/Package Delivery Driver
Walmart Spark
01.2024 - Current
Ulta Beauty Advisor
Target
11.2021 - 12.2023
Sales Associate/Customer Service/Cashier/General Merchandiser
Target
11.2021 - 12.2023
Backroom Associate/Retail Sales Associate
TJ Maxxx
10.2020 - 10.2021
No Degree - Health Sciences
State College of Florida
High School Diploma -
Port Charlotte Highschool