Cassie Todd
Richardson,TX
Summary
Cooperative Case Coordinator with over 7 years of experience in the medical side as a scheduler. Superb clinical reasoning and decision-making talents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Data Coordinator/Scheduling Coordinator
USAP
11.2018 - Current
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Entered data, generated reports, and produced tracking documents.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Supported practice growth by effectively managing schedules for new provider additions to team.
- Completed bi-weekly payroll for 30 employees.
Case Coordinator/Scheduler
LHC Group
02.2022 - Current
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Collaborated with departments such as Intake and Pay-roll on daily basis to resolve issues.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Followed up with patients to reschedule missed appointments.
- Prepared and processed patient referrals and transfer requests.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Managed over 60 assigned cases and projects in 2 years.
Education
High School Diploma -
Coahoma County High School
Clarksdale, MS05.2004
Skills
- Client meetings
- Written and verbal communication
- Certified in CPR
- Team Management
- Remote Office Availability
- Administrative Leadership
- Data Collection
- Troubleshooting
Timeline
Case Coordinator/Scheduler
LHC Group
02.2022 - Current
Data Coordinator/Scheduling Coordinator
USAP
11.2018 - Current
High School Diploma -
Coahoma County High School
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