Summary
Overview
Work History
Education
Skills
Timeline
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Cassius Lynch

Newport News,VA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Lowes
08.2021 - 06.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
  • Answered a constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.`

Machine Operator

American Environmental
04.2018 - 06.2021
  • Operated machining equipment safely with a team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Machine Operator

Tradesman International
02.2016 - 04.2018
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Complied with company and OSHA safety rules and regulations.
  • Placed orders for materials and equipment with vendors.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Groundsman Helper

City Of Stockbridge
02.2013 - 02.2016
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Cleared public and private areas of debris before and after events.
  • Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
  • Loaded and unloaded landscaping equipment and materials safely.
  • Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.

Education

GED -

Jackson Learning Academy
Milwaukee, Wisconsin
07.2009

Skills

  • Senior Leadership Support
  • Customer Relations
  • Report Creation
  • Freight Operations
  • Stocking and Replenishing
  • Project Management Abilities
  • Quality Control
  • Laser Marking

Timeline

Customer Service Representative

Lowes
08.2021 - 06.2023

Machine Operator

American Environmental
04.2018 - 06.2021

Machine Operator

Tradesman International
02.2016 - 04.2018

Groundsman Helper

City Of Stockbridge
02.2013 - 02.2016

GED -

Jackson Learning Academy

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Cassius Lynch