
Dynamic small business owner with a proven track record at Bliss Plaza, excelling in customer relations and operations management. Successfully enhanced brand visibility through innovative marketing strategies, while fostering a collaborative team environment. Skilled in inventory management and decision-making, driving customer satisfaction and retention in competitive markets.
Managed day to day operations of wedding event venue. Promoted event venue through interactions with brides, grooms and families. Coordinated vendors for event. Scheduled, trained and supervised employees for overseeing , setting and cleanup of said event.
Co owned decor and gift shop. Managed purchase of goods, display, budget adherence and customer satisfaction.
Coordinated marketing and advertising
Community involvement for downtown promotions.
Customer service
Small business operations
Customer relations
Decision-making
Operations management
Customer retention
Budget development
Inventory management
Workforce management
Recruiting and training
Verbal and written communication
Customer relationship management