Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassy Gabbert

Independence,MO

Summary

Dynamic small business owner with a proven track record at Bliss Plaza, excelling in customer relations and operations management. Successfully enhanced brand visibility through innovative marketing strategies, while fostering a collaborative team environment. Skilled in inventory management and decision-making, driving customer satisfaction and retention in competitive markets.

Overview

45
45
years of professional experience

Work History

Merchandiser

Home Goods
Lee's Summit, MO
08.2022 - Current
  • Managed product displays to enhance visual appeal and drive customer engagement.
  • Collaborated with team members to execute seasonal merchandising strategies effectively.
  • Assisted in maintaining store organization to improve shopping experience for customers.
  • Implemented promotional signage and displays to highlight sales events and new products.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Implemented innovative promotional displays that increased customer interest.

Co Owner

Bliss Plaza
Greenwood
05.2002 - 02.2015

Managed day to day operations of wedding event venue. Promoted event venue through interactions with brides, grooms and families. Coordinated vendors for event. Scheduled, trained and supervised employees for overseeing , setting and cleanup of said event.

  • Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
  • Managed daily operations, ensuring efficient workflow and adherence to quality standards.
  • Oversaw inventory management, optimizing stock levels to meet customer demand and reduce waste.
  • Trained and mentored staff, fostering a collaborative team environment and improving service delivery.
  • Analyzed customer feedback to identify areas for improvement in services offered at the plaza.

Co Owner

Bliss Cottage
08.2001 - 09.2005

Co owned decor and gift shop. Managed purchase of goods, display, budget adherence and customer satisfaction.

Coordinated marketing and advertising

Community involvement for downtown promotions.

Manager

Victorian Rose Antique Mall
Blue Springs, MO
07.1994 - 05.2002
  • Oversaw day-to-day operations, ensuring optimal customer service and store presentation.
  • Coordinated special events to drive foot traffic and increase community engagement.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Teacher

Fort Osage School District
Independence, MO
08.1981 - 08.1987
  • Developed engaging lesson plans to enhance student learning and participation.
  • Implemented classroom management strategies to maintain a positive learning environment.
  • Collaborated with colleagues to align curriculum with state standards and educational goals.
  • Assessed student performance through various evaluation methods to track academic progress.
  • Integrated technology into lessons to facilitate interactive learning experiences for students.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Developed and implemented engaging lesson plans aligned with curriculum standards.
  • Fostered a positive classroom environment to enhance student learning and collaboration.
  • Assessed student performance and provided constructive feedback to support academic growth.
  • Coordinated with parents and staff to address student needs and improve educational outcomes.

Education

Bachelor of Science - Education

Northwest Missouri State University
Maryville, MO
05.1971

Skills

Customer service

Small business operations

Customer relations

Decision-making

Operations management

Customer retention

Budget development

Inventory management

Workforce management

Recruiting and training

Verbal and written communication

Customer relationship management

Timeline

Merchandiser

Home Goods
08.2022 - Current

Co Owner

Bliss Plaza
05.2002 - 02.2015

Co Owner

Bliss Cottage
08.2001 - 09.2005

Manager

Victorian Rose Antique Mall
07.1994 - 05.2002

Teacher

Fort Osage School District
08.1981 - 08.1987

Bachelor of Science - Education

Northwest Missouri State University
Cassy Gabbert