Cassy Langston
Pocatello,ID
Summary
Adaptable professional with a solid background in customer service and cash handling. Recognized for training new staff and maintaining high service standards while fostering a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Cashier and Sales
Sally Beauty
Pocatello, ID
02.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring product availability and timely restocking of shelves.
- Trained new cashiers on operational procedures and customer service standards.
QC Technician
Amy’s Kitchen
Pocatello, ID
06.2016 - 08.2025
- Conducted quality inspections on production lines to ensure compliance with safety and quality standards.
- Utilized statistical process control techniques to monitor product consistency and detect deviations.
- Documented and reported testing results, facilitating timely identification of product non-conformities.
- Collaborated with cross-functional teams to troubleshoot and resolve quality issues in real-time.
Education
Cosmetology - Cosmetology
Nathan Layne Institute
Pocatello, ID08.2026
High School Diploma -
New Horizons High School
Pocatello, ID05.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Issue resolution
Timeline
Cashier and Sales
Sally Beauty
02.2026 - Current
QC Technician
Amy’s Kitchen
06.2016 - 08.2025
Cosmetology - Cosmetology
Nathan Layne Institute
High School Diploma -
New Horizons High School