Creative expression in all forms!!!!!!!!
Cat Vensel
McKinney
Summary
Adaptable professional with a solid background in customer service and team leadership. Skilled in optimizing operational processes and enhancing client experiences, ready to contribute to achieving organizational goals and driving customer satisfaction.
Overview
4
4
years of professional experience
Work History
Barista Manager
Black Rock Coffee Bar
McKinney, TX
05.2025 - Current
- Trained and mentored staff on coffee brewing techniques and customer engagement practices.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed promotional strategies to enhance customer loyalty and increase sales during peak hours.
- Fostered a positive work environment by encouraging teamwork and open communication among staff members.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Worked at multiple stores to ensure shift coverage
Front Desk Receptionist
The Hair Bar Salon
Plano, TX
04.2026 - 07.2026
- Greeted clients and managed front desk operations to ensure smooth salon workflow.
- Scheduled appointments using salon management software, optimizing daily calendar efficiency.
- Processed payments and maintained accurate records of transactions for financial accountability.
- Maintained cleanliness and organization of reception area to create welcoming environment for clients.
Online Grocery Associate
Walmart
McKinney, TX
12.2022 - 05.2025
- Assisted customers with online grocery orders, ensuring accuracy and timely fulfillment.
- Collaborated with team members to maintain organized and efficient storage areas.
- Monitored stock levels, notifying management of low inventory or product shortages.
- Implemented best practices for safety and cleanliness in the work environment.
- Trained new associates on standard operating procedures and company policies.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
Sales Associate
Marshalls
McKinney, TX
06.2022 - 12.2022
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Adapted quickly to changes in store layout and promotions, maintaining up-to-date product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Promoted credit card sales
- Ran floor, cashier, and fitting rooms
Education
Upcoming Cosmetology License - Cosmetology
Ogle School
TX09.2026
Skills
- Customer service
- Cleanliness and organization
- Staff training and development
- Backroom stocking
- Retail operations
- Marketing and promotions
- Attention to detail
- Work Planning and Prioritization
- Product recommendations
- POS system operation
- Critical thinking
- Sales and marketing
- Teamwork
- Problem-solving
- Multitasking
- Reliable and responsible
- Customer satisfaction
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
Interests
Timeline
Front Desk Receptionist
The Hair Bar Salon
04.2026 - 07.2026
Barista Manager
Black Rock Coffee Bar
05.2025 - Current
Online Grocery Associate
Walmart
12.2022 - 05.2025
Sales Associate
Marshalls
06.2022 - 12.2022
Upcoming Cosmetology License - Cosmetology
Ogle School