Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

CATALINA BOTERO

Summary

Highly motivated and ambitious high school graduate with a strong foundation in academics and a passion for personal and professional development. Possesses exceptional communication and teamwork skills honed through active involvement in extracurricular activities and community service. Demonstrates a keen aptitude for learning and adapting to new challenges, as well as a commitment to pursuing further education and career growth. A dedicated and driven individual poised to contribute enthusiasm, energy, and a fresh perspective to any career.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Concord Property
08.2024 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Hostess/To-Go Specialist

RA Sushi Bar Restaurant
06.2024 - 09.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Cashier

Dezerland Park
01.2021 - 07.2021
  • Cash Register Operations
  • Customer Relations
  • Team Collaboration
  • Restocked and organized merchandise in front lanes
  • Assisted customers by answering questions and fulfilling requests
  • Reviewed and resolved differences between accounting information and cash drawer
  • Answered questions about store policies and addressed customer concerns
  • Performed cash and card transactions to complete customer purchases
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Honest and Ethical
  • Honest and Dependable
  • Policies and Procedures

Education

High School Diploma -

Cooper City High School
Cooper City, FL
05.2023

Skills

  • Problem-Solving
  • Reliable and Responsible
  • Cooperative Attitude
  • Honest and Ethical
  • Cash Register Operations
  • Customer and client relations
  • Team Collaboration
  • Honest and Dependable
  • Policies and Procedures
  • Telephone skills
  • Organization skills
  • Data entry

Certification

  • Microsoft Office Specialist (MOS) Certification
  • ServSafe Food Handler's Certification
  • OSHA Certified

Languages

Spanish
Professional Working

Timeline

Receptionist

Concord Property
08.2024 - 12.2024

Hostess/To-Go Specialist

RA Sushi Bar Restaurant
06.2024 - 09.2024

Cashier

Dezerland Park
01.2021 - 07.2021

High School Diploma -

Cooper City High School

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