Catalina Contreras
Pittsburgh,PA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Team-player quick to assist FOH Manager with table bussing during busy times. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
Orchard City Kitchen
San Jose, CA
05.2022 - 07.2022
- 7-time Michelin Bib Gourmand award-wining restaurant
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Spanish Translator
Performa
San Jose, CA
07.2020 - 03.2022
- Molded translation to reflect intended meaning and audience reading level.
- Proofread, edited and improved documents of different sizes.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Translated training videos for custodians and other videos about CDC guidelines and how to stay safe during the pandemic.
Camp Leader
Cucina Bambini
San Jose, CA
06.2021 - 08.2021
- Supervised, guided and assisted students during camp, taught campers how to bake and cook different cuisines.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Led groups of children safely through variety of camp recipes.
- Communicated with parents, staff and teachers regarding children or program issues
- Trained staff in proper implementation of program systems, familiarizing with camp traditions, verifying basic knowledge of activities and providing safe environment training.
Education
High School Diploma -
Abraham Lincoln High School
San Jose, CA06.2021
Skills
- Front of House Management
- Reservation Management
- Time Management
- Multi-Line Telephone Systems
- Guest Greeting and Seating
Studying Photography
I'm going into my second year at Point Park University studying photography. So far I have worked with both digital and analog cameras, and have also learned how to use different film and printing paper. I hope to go into real estate photography or editorial photography whether that be food, people or places.
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Orchard City Kitchen
05.2022 - 07.2022
Camp Leader
Cucina Bambini
06.2021 - 08.2021
Spanish Translator
Performa
07.2020 - 03.2022
High School Diploma -
Abraham Lincoln High School
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