Catalina Kowalinski
Mooresville,NC
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
4
4
years of professional experience
Work History
Bartender
Buffalo Wild Wings
Mooresville, NC
05.2023 - Current
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Server
Kickback Jack's
Mooresville, NC
06.2020 - 05.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
BBA - Human Resources Development
Southern New Hampshire University
Hooksett, NHSkills
- Basic accounting
- Suggestive Selling
- Clear and effective communication
- Service-oriented mindset
- Order Management
- Responsible Alcohol Service
- Inventory
- New Hire Training
- Customer service expertise
Accomplishments
- Deans List
- Principals List
- Scholarship Recipient
Timeline
Bartender
Buffalo Wild Wings
05.2023 - Current
Server
Kickback Jack's
06.2020 - 05.2023
BBA - Human Resources Development
Southern New Hampshire University
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