Catalina Ordonez
Jacksonville,FL
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
2
2
years of professional experience
Work History
On Air Personality
Norsan Media
01.2024 - 10.2024
- Collaborated with producers to create dynamic radio programming that attracted new advertisers and sponsorships
- Increased listener retention with consistent delivery of quality content tailored to target demographics
- Ensured compliance with FCC regulations during all live broadcasts, maintaining ethical standards in broadcasting practices
- Contributed to the overall success of the station by mentoring junior staff members in on-air techniques and presentation skills
- Captivated listeners by incorporating trending topics and relatable content into broadcasts
- Enhanced listener engagement by delivering articulate, informative, and entertaining presentations on air
- Adapted quickly to changes in broadcast scheduling or format requirements while maintaining a seamless on-air presence
- Utilized social media platforms to promote upcoming shows and interact with listeners for increased audience participation
- Recorded and edited high-quality interviews and audio clips for broadcast
- Operated studio sound boards, desks and playout software for slick, professional broadcasts
- Conferred with advertising partners to develop and deploy effective promotional strategies
- Presented weather, news and commercials to listeners
Waitress Trainer
Anejo Restaurant
08.2024 - 12.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
- Used cash registers and credit card machines to cash out customers
- Maintained clean and welcoming dining environment, ensuring a positive guest experience
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts
Administrative Assistant
Albatrans Express Inc
01.2023 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale
- Facilitated collaboration within team by organizing regular meetings and tracking project progress
- Monitored office supplies inventory, ensuring availability of essential items without overstocking
Education
DIPLOMA - Paralegal Studies
INSTITUTO DE LAS AMERICAS
06.2025
Associate of Technology - Social Communication And Journalism
INPAHU University
12.2007
Skills
- Excellent communication
- Meticulous attention to detail
- Patience and tact
- Quick thinking
- Relatable personality
- Customer service
- Computer skills
- Office administration
- Administrative support
- Time management
- Microsoft Office Suite
- Service prioritization
Timeline
- Waitress Trainer, Anejo Restaurant, 08/01/24, 12/31/24
- On Air Personality, Norsan Media, 01/01/24, 10/31/24
- Administrative Assistant, Albatrans Express Inc, 01/01/23, 12/31/23
- DIPLOMA, Paralegal Studies, INSTITUTO DE LAS AMERICAS, 06/01/25
- Associate of Technology, Social Communication And Journalism, INPAHU University, 12/01/07
Overview - Yearsofexperience
22
Hobbies and Interests
- Documenting and sharing travel experiences
- Participating in cultural exchange programs and homestays
- Interior Design
- Passionate about balancing physical health with mental and emotional wellness
- Reading
- Animal Care
- Astrology
- Gym Workouts
- Music
- Mindfulness Practices
Timeline
Waitress Trainer
Anejo Restaurant
08.2024 - 12.2024
On Air Personality
Norsan Media
01.2024 - 10.2024
Administrative Assistant
Albatrans Express Inc
01.2023 - 12.2023
DIPLOMA - Paralegal Studies
INSTITUTO DE LAS AMERICAS
Associate of Technology - Social Communication And Journalism
INPAHU University
Similar Profiles
JESSE HILLJESSE HILL
Sous Chef at Norsan Group Sr. Managment LLCSous Chef at Norsan Group Sr. Managment LLC
Lorena TovarLorena Tovar
Kitchen Assistant at NorsanKitchen Assistant at Norsan
Maria del Rocio Solorzano LeiroMaria del Rocio Solorzano Leiro
Media Manager at AMCO (America Movil) Media Kits & Media, Video Streaming CLARO VIDEOMedia Manager at AMCO (America Movil) Media Kits & Media, Video Streaming CLARO VIDEO