Summary
Overview
Work History
Skills
Timeline
Generic

Catalina Padilla

Bronx,New York

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

20
20
years of professional experience

Work History

Medical Order Coordinator

House Calls Home Care
04.2013 - Current
  • Run medical orders report, print and mail it out to the client MIIQ-E-DOH.
  • Update discharge reports daily/weekly/monthly (Medical orders and discharge report monthly)
  • Responsible for faxing and mailing 485 forms to medical offices for completion
  • Enter all information into the HHA (Clinical information, Epaces to verify insurance and eligibility) Exchange, each report contains 300 to 400 clients. The forms are mailed out monthly

Receptionist

House Calls Home Care
04.2013 - Current
  • Meet all customer call guidelines including service levels, handle time, productivity and being an effective liaison between customers and internal departments.
  • Adhered to all confidentiality requirements.
  • Responded to all inquiries from prospective customers in a timely manner.
  • Scheduled potential employees for interviews, as well as administering and correcting placement tests.
  • Reviewed all potential employees records: medical physicals, previous work history, fingerprints, verification of any certifications they list and E-verify.
  • Entered medical orders, DOH clinical information and all of the patients pertinent information into the HHA (need to specify what this is before we can use abbreviation) exchange.
  • Daily calls to clients to confirm Home Health Aides are present
  • Run Vocatech reports on a daily basis to check call logs

Assistant Manager of Customer Service Department

The Connaught Group LTD
08.2005 - 10.2010
  • Planned and coordinated logistics and materials for board meetings, committee, and staff events
  • Created detailed expense reports and requests for capital expenditures
  • Managed office supplies, vendors, and organization of all office tasks.
  • Directed all guests and routed all deliveries.
  • Answered and managed all incoming/outgoing calls.
  • Screened applicant resumes and coordinated in-person and phone interviews.

Skills

  • Microsoft Office Suite, HHA, Vocatech, Epaces
  • Logistics management
  • Deadline oriented
  • Strong organization
  • Order tracking
  • Deadline management
  • Updating logs
  • Organization skills
  • Teamwork
  • Quick learner
  • Time management
  • Problem-solving abilities
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Patient services management
  • Medical records management
  • Case management
  • Medical database expertise
  • Report generation
  • Healthcare systems

Timeline

Medical Order Coordinator

House Calls Home Care
04.2013 - Current

Receptionist

House Calls Home Care
04.2013 - Current

Assistant Manager of Customer Service Department

The Connaught Group LTD
08.2005 - 10.2010

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Catalina Padilla