Catalina Simulescu
Clifton Park,NY
Summary
Dynamic and results-driven Supervisor at CoreLife Eatery with a strong work ethic and exceptional customer service skills. Proven ability to enhance team productivity and guest engagement through effective training and problem-solving. Fostering positive relationships with diverse clientele while ensuring adherence to food safety standards.
Dependable server, providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Peddler's
06.2025 - Current
- Delivered exceptional customer service by accurately taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new team members on menu items and service protocols for efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Supervisor
CoreLife Eatery
05.2025 - Current
- Supervised daily operations, ensuring adherence to food safety standards and company policies.
- Trained and mentored new team members on service protocols and operational procedures.
- Handled customer inquiries and resolved issues, promoting a positive dining experience.
- Implemented efficient workflow processes, enhancing overall team productivity and service speed.
Crew Team Member
CoreLife Eatery
10.2024 - 05.2025
- Provided excellent customer service by promptly addressing inquiries and resolving issues.
- Operated cash register efficiently, ensuring accurate transactions and managing payments.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in food preparation, adhering to safety and health regulations consistently.
- Collaborated with team members to complete tasks during peak hours effectively.
- Trained new employees on operational procedures and customer service standards.
Server
Friendly's Restaurant
05.2024 - 05.2025
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to deliver timely and accurate orders.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in training new servers on menu knowledge and service standards.
Server
Red Robin
02.2022 - 09.2023
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Adapted quickly to high-pressure environments, managing multiple tables efficiently during peak hours.
Server
Friendlys Family Resturant
11.2020 - 01.2022
- Supported team members by training new servers on menu items and service protocols.
- Handled cash transactions and processed payments accurately using point-of-sale systems.
- Contributed to a positive team atmosphere through effective communication and collaboration with peers.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - Economics
University At Albany
Albany, New York, NY05-2027
High School Diploma -
Shenendehowa High School
Clifton Park, NY06-2023
Skills
- Time management
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Team collaboration
- Proven leadership experience
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Server
Peddler's
06.2025 - Current
Supervisor
CoreLife Eatery
05.2025 - Current
Crew Team Member
CoreLife Eatery
10.2024 - 05.2025
Server
Friendly's Restaurant
05.2024 - 05.2025
Server
Red Robin
02.2022 - 09.2023
Server
Friendlys Family Resturant
11.2020 - 01.2022
High School Diploma -
Shenendehowa High School
Bachelor of Arts - Economics
University At Albany