Catarina Martinez-Candela
Fort Mitchell,KY
Summary
Multicultural, first-generation college graduate and licensed STNA pursuing an Accelerated MSN at the University of Cincinnati. Passionate about compassionate, patient-centered care, skilled in fast-paced environments, and dedicated to supporting diverse communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
The Standard
04.2025 - Current
- Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Works with the Toast system to place orders, manage bills, and handle complimentary items.
- Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
Operations Team Member & Country Club Staff
Keene Trace Golf Club
05.2021 - 11.2022
- Managed events, including weddings, PGA tournaments, fundraisers, conferences and catering.
- Delivered exceptional customer service in a fast-paced environment by building strong guest relationships, responding promptly to requests, and promoting events to drive additional sales.
- Worked flexible hours including nights, weekends, and holidays to accommodate the needs of the country club.
Sales Associate
The Home Depot
05.2020 - 04.2021
- Worked with customer orders during the peak of COVID-19 while maintaining stringent levels of healthcare protocols.
- Engaged with customers to assist with needs and increased sales by providing knowledge of inventory.
- Operated machinery (i.e., fork-lift, pallet jack) to support the store during a staffing shortage.
Sales Associate
Little Flour Baked Goods
09.2017 - 11.2018
- Supported a local start-up by managing the storefront and maintaining high levels of customer service.
- Managed optimal levels of inventory, coordinated customer orders, and managed delivery schedules.
Education
Bachelor of Science - Communications, Minor in Business Administration
University of Kentucky
Lexington, KY12-2023
Skills
- Strong work ethic
- Exceptional customer service
- Attention to detail
- Organizational skills
- Hospitality service expertise
- Written and verbal communication
Certification
- STNA - State Tested Nursing Assistant, 09/2024
Timeline
Server
The Standard
04.2025 - Current
Operations Team Member & Country Club Staff
Keene Trace Golf Club
05.2021 - 11.2022
Sales Associate
The Home Depot
05.2020 - 04.2021
Sales Associate
Little Flour Baked Goods
09.2017 - 11.2018
Bachelor of Science - Communications, Minor in Business Administration
University of Kentucky
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